"I am now at 11 calls. I was on hold today a total of OVER 2 hrs. If any other drs out there who do SI fusion I would try to change.. UNBELIEVABLE..."
March 25, 2023
"WOULD SOMEONE ANSWER THE DAMN PHONES AND RETURN CALLS"
March 13, 2023
"I love Dr. Hynes and he has a great reputation. BUT, it is beyond belief. I have left SEVEN messages and NO ONE calls back.. I am beyond frustrated. I am desperate for surgery scheduling and now I am going to drive 45 minutes each way to talk to someone."
March 10, 2023
"I can't get them to answer their phone. They ask me to leave a message, but they never call back. In the past I always got to the person I wanted to talk to and I was very happy with the Back Center."
February 20, 2023
"As a patient the Drs are great. However, today I am sitting at the lab waiting for my pre op bloodwork after leaving dr Hynes scheduler multiple reminders of this date, and NO paperwork has been sent! So while Vanessa and apparently everywhere human being is on lunch I sit here like a jerk in pain hoping you all do your job and answer the phone after lunch."
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