New England Baptist Hospital
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
82% Rated the hospital 9 or 10 overall
86% Would definitely recommend this hospital
Patients rate communication about medications, discharge information, and communication with nurses above the national average. The area for the hospital to improve is quietness at night which trails the national average by 5 points.
Strength
Strength- Communication about medications
Watch Area
- Quietness at night
Rankings for New England Baptist Hospital
National average- Communication with doctorsAbove average3%83%. National average 80%
- Communication about medicationsAbove average7%69%. National average 62%
- Care transitionNo data available. National average 49%
- Communication with nursesAbove average5%85%. National average 80%
- Responsiveness of staffNo data available. National average 61%
- Discharge informationAbove average6%92%. National average 86%
- CleanlinessAbove average2%76%. National average 74%
- Quietness at nightBelow average-5%54%. National average 59%
Based on 1,070 completed surveys (51% response rate)
Physicians At New England Baptist Hospital
Showing 181-190 of 190 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
190 practicing physicians across 35 specialties are affiliated with this hospital.
Conditions Treated at New England Baptist Hospital
We verify which conditions New England Baptist Hospital treats and which conditions they treat most often.
New England Baptist Hospital's Most-Treated Conditions:
Rankings are compared to the national average for similar hospitals.
New England Baptist Hospital treats Osteoarthritis more than most hospitals
New England Baptist Hospital treats Knee Arthritis more than most hospitals
New England Baptist Hospital treats Hip Arthritis more than most hospitals
New England Baptist Hospital treats Spinal Stenosis more than most hospitals
New England Baptist Hospital treats Lumbar Spinal Stenosis more than most hospitals
- AC Arthritis (Acromioclavicular Arthritis)
- Back Pain
- Back Pain During Pregnancy
- Back Pain in Children and Teens
- Cervical Disc Disease
- Cervical Spinal Stenosis
- Flank Pain
- Herniated Disc
- Hip Arthritis
- Joint Pain
- Knee Arthritis
- Low Back Pain
- Lumbar Spinal Stenosis
- Osteoarthritis
- Postoperative Pain
- Radiculopathy
- Scoliosis
- Shoulder Arthritis
- Spinal Stenosis
- Spondylolisthesis
Procedures Performed at New England Baptist Hospital
We verify which procedures New England Baptist Hospital performs and which procedures they perform most often.
New England Baptist Hospital's Most-Performed Procedures:
Rankings are compared to the national average for similar hospitals.
New England Baptist Hospital performs Knee Surgery more than most hospitals
New England Baptist Hospital performs Joint Replacement Surgery more than most hospitals
New England Baptist Hospital performs Partial Knee Replacement (Knee Resurfacing) more than most hospitals
New England Baptist Hospital performs Knee Replacement Surgery more than most hospitals
New England Baptist Hospital performs Total Knee Replacement Surgery more than most hospitals
- Cervical Laminectomy
- Electromyogram and Nerve Conduction Studies
- Extremity X-Ray
- Foraminotomy
- Herniated Disc Surgery
- Hip Replacement Surgery
- Hip Resurfacing Surgery
- Joint Replacement Surgery
- Knee Replacement Surgery
- Knee Surgery
- Laminectomy
- Lateral Lumbar Spinal Fusion
- Lumbar Laminectomy
- Lumbar Spinal Fusion
- Partial Knee Replacement (Knee Resurfacing)
- Posterior Lumbar Spinal Fusion
- Spinal Fusion
- Spinal Fusion for Scoliosis
- Total Hip Replacement Surgery
- Total Knee Replacement Surgery
Locations
Ratings and Reviews
Be the first to leave a review
Patient Satisfaction Poll
Would you recommend this hospital to other patients?
Did the doctors at this hospital listen to your medical concerns?
Did doctors from this hospital follow-up with you after your initial visit?
Did the hospital give you clear instructions for recovering at home afterwards?
Were the facilities at this hospital kept clean?
Frequently Asked Questions
- Where is New England Baptist Hospital located?
- New England Baptist Hospital is located at 125 Parker Hill Ave, Boston, MA, 02120.
- What is New England Baptist Hospital's phone number?
- The contact number for New England Baptist Hospital is (617) 754-5000.
- Has New England Baptist Hospital won any recent awards from WebMD?
- No, New England Baptist Hospital has not received any WebMD Choice awards.
- What specialties are available at New England Baptist Hospital?
- There are 190 practicing providers across 35 specialties working at New England Baptist Hospital. Top specialties include Orthopedic Surgery, Anesthesiology, Internal Medicine, Diagnostic Radiology, Sports Medicine.
- How do I schedule an Initial Appointment at New England Baptist Hospital?
- You can call (617) 754-5000 to schedule an appointment at New England Baptist Hospital or you can call any of the providers listed under "Physicians At This Hospital".
- Does New England Baptist Hospital accept my insurance plan?
- To verify if your insurance is accepted, you can call New England Baptist Hospital at (617) 754-5000.
- How can I share my experience after visiting New England Baptist Hospital?
- To leave feedback about New England Baptist Hospital, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.