Jackson General Hospital
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
87% Rated the hospital 9 or 10 overall
90% Would definitely recommend this hospital
Patients rate cleanliness, quietness at night, and communication about medications above the national average.
Strength
Strength- Cleanliness
Rankings for Jackson General Hospital
National average- Communication with doctorsAbove average11%91%. National average 80%
- Communication about medicationsAbove average13%75%. National average 62%
- Care transitionNo data available. National average 49%
- Communication with nursesAbove average10%90%. National average 80%
- Responsiveness of staffNo data available. National average 61%
- Discharge informationAbove average3%89%. National average 86%
- CleanlinessAbove average17%91%. National average 74%
- Quietness at nightAbove average16%75%. National average 59%
Based on 195 completed surveys (30% response rate)
Physicians At Jackson General Hospital
Showing 31-40 of 80 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
80 practicing physicians across 23 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
Patient Satisfaction Poll
Would you recommend this hospital to other patients?
Did the doctors at this hospital listen to your medical concerns?
Did doctors from this hospital follow-up with you after your initial visit?
Did the hospital give you clear instructions for recovering at home afterwards?
Were the facilities at this hospital kept clean?
Frequently Asked Questions
- Where is Jackson General Hospital located?
- Jackson General Hospital is located at 122 Pinnell St, Ripley, WV, 25271.
- What is Jackson General Hospital's phone number?
- The contact number for Jackson General Hospital is (304) 372-2731.
- Has Jackson General Hospital won any recent awards from WebMD?
- No, Jackson General Hospital has not received any WebMD Choice awards.
- What specialties are available at Jackson General Hospital?
- There are 80 practicing providers across 23 specialties working at Jackson General Hospital. Top specialties include Diagnostic Radiology, Emergency Medicine, Internal Medicine, Family Medicine, Nurse Practitioner.
- How do I schedule an Initial Appointment at Jackson General Hospital?
- You can call (304) 372-2731 to schedule an appointment at Jackson General Hospital or you can call any of the providers listed under "Physicians At This Hospital".
- Does Jackson General Hospital accept my insurance plan?
- To verify if your insurance is accepted, you can call Jackson General Hospital at (304) 372-2731.
- How can I share my experience after visiting Jackson General Hospital?
- To leave feedback about Jackson General Hospital, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.