Carilion New River Valley Medical Center
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
69% Rated the hospital 9 or 10 overall
75% Would definitely recommend this hospital
Patients rate responsiveness of staff above the national average. The area for the hospital to improve is quietness at night which trails the national average by 16 points.
Strength
Strength- Responsiveness of staff
Watch Area
- Quietness at night
Rankings for Carilion New River Valley Medical Center
National average- Communication with doctorsAverage1%81%. National average 80%
- Communication about medicationsAverage0%62%. National average 62%
- Care transitionAverage1%50%. National average 49%
- Communication with nursesAverage1%81%. National average 80%
- Responsiveness of staffAbove average2%63%. National average 61%
- Discharge informationAverage0%86%. National average 86%
- CleanlinessBelow average-5%69%. National average 74%
- Quietness at nightBelow average-16%43%. National average 59%
Based on 867 completed surveys (19% response rate)
Physicians At Carilion New River Valley Medical Center
Showing 51-60 of 182 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
182 practicing physicians across 32 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
Patient Satisfaction Poll
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Frequently Asked Questions
- Where is Carilion New River Valley Medical Center located?
- Carilion New River Valley Medical Center is located at 2900 Lamb Cir, Christiansburg, VA, 24073.
- What is Carilion New River Valley Medical Center's phone number?
- The contact number for Carilion New River Valley Medical Center is (540) 731-2000.
- Has Carilion New River Valley Medical Center won any recent awards from WebMD?
- No, Carilion New River Valley Medical Center has not received any WebMD Choice awards.
- What specialties are available at Carilion New River Valley Medical Center?
- There are 182 practicing providers across 32 specialties working at Carilion New River Valley Medical Center. Top specialties include Anesthesiology, Family Medicine, Obstetrics & Gynecology, Cardiology, Internal Medicine.
- How do I schedule an Initial Appointment at Carilion New River Valley Medical Center?
- You can call (540) 731-2000 to schedule an appointment at Carilion New River Valley Medical Center or you can call any of the providers listed under "Physicians At This Hospital".
- Does Carilion New River Valley Medical Center accept my insurance plan?
- To verify if your insurance is accepted, you can call Carilion New River Valley Medical Center at (540) 731-2000.
- How can I share my experience after visiting Carilion New River Valley Medical Center?
- To leave feedback about Carilion New River Valley Medical Center, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.