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WILSON DENTAL PC

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(285)
Rochester, NYWILSON DENTAL PC728 E Ridge Rd Rochester, NY 14621 
(585) 491-7800

Overview

WILSON DENTAL PC is a Practice with 1 Location. Currently WILSON DENTAL PC's 3 physicians cover 2 specialty areas of medicine.

Physicians At WILSON DENTAL PC

Includes featured providers.

Showing 1-3 of 3 Physicians

Dr. Robin C Craig
(7)
Dr. Rinil Patel
(1)
Dr. Margaret H Yew
(0)

Patient Satisfaction Poll

Would you recommend this practice to other patients?

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No (1)

Did the doctors at this practice listen to your medical concerns?

Yes (0)
No (1)

Did doctors from this practice follow-up with you after your initial visit?

Yes (1)
No (0)

Did the practice give you clear instructions for recovering at home afterwards?

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Were the facilities at this practice kept clean?

Yes (0)
No (1)

Specialties

3  practicing physicians across 2 specialties are affiliated with this practice.

  • Dentistry (2)
  • Oral & Maxillofacial Surgery (1)

Insurance Plans Accepted (9)

Please verify insurance information with your doctor's office as it may change frequently.

  • AARP
  • Aetna
  • Blue Cross Blue Shield
  • Cigna
  • HealthFirst (NY)
  • Horizon Blue Cross Blue Shield of New Jersey
  • Integra
  • Meritain Health
  • UnitedHealthcare

Locations

WILSON DENTAL PC
728 E Ridge Rd
Rochester, NY 14621
Get Directions
Tel: (585) 491-7800

Accepting New Patients: No

Medicare Accepted: No

Medicaid Accepted: No

Ratings and Reviews

WILSON DENTAL PC Rating
285 REVIEWs
Showing 1-20 of 285 reviews
"horrible place to go. always make you wait up to 2 hours and cancel appointments frequently. i still need work done but the dentist i have has left the office ."
  • June 12, 2026
"Very unprofessional office, Dr robin craig is very rude unprofessional and does not like to be called out on her mistakes. She will dismiss you from the office for the slightest disagreement and say it was hostile. She threw my partials away after my insurance paid and told them I was dismissed from the office but I’m welcome to come pick them up. The lady in the front desk with the brush cut needs ..."
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  • June 9, 2026
"Been here for almost an hour waiting. My appointment is at 10.oo am. What us the issue?"
  • May 13, 2026
"I’ve had a couple surgeries and cleanings here and they have been great, no complaints. But today I went in for a cleaning and the hygienist was very aggressive with my teeth and for the first time ever I felt pain during a cleaning. I have been flossing once a day AND CORRECTLY in a “C” motion toward the gum line and she used blunt in and out motions, and at the end, she said I need to floss more. ..."
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  • April 15, 2026
"By far the worst Dentist. Went for my first visit in Dec. 2025. Just cleanin. And the heigenist was in a hurry like there was a fire someplace and was extremely rough in scaling the point she broke my crown off. I reported it to the front desk. And they noted it. And told me I had to go back to the dentist that installed it 3 yrs ago. She literally cleaned my teeth in 3 min. Hense the quick rough ..."
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  • February 26, 2026
"Office staff does NOT answer the phones. Couldn’t get an antibiotic that was prescribed because it did not go through to my pharmacy. Spent over 45 minutes on hold until the office closed."
  • December 21, 2023
"Beyond horrible. They absolutely do not care about their patients. In pain and cannot get help."
  • November 9, 2023
"Horrible service. I am in pain and I cannot get help. Highly unprofessional."
  • November 9, 2023
"I leave 0 stars if I could. Terrible dentist practice! Staff was rude and the doctor was worse. I had 3 appointments cancelled on me the same day that I was suppose to come there, it took me a year to finally be seen! Had an appointment for 1:45 and wasn't seen unit 2:45. The cleaning took an hour, which most of the time just sitting in the chair waiting. Their call center has no clue of what's going ..."
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  • September 22, 2023
"Wish I can leave 0 stars. I literally can’t even express how disappointed I always am at each appointment at Wilson dental. Dr. Craig is the rudest most unprofessional dentist I’ve ever experienced. I would never recommend anyone to this dentist office. It’s so unfortunate that this is the only place that takes Medicaid and also new patients. Some people only resort because people are treated horrible ..."
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  • June 12, 2023
"Literally zero stars. Horrible dentist and horrible staff. Run. You’re better off re-enacting the ice skate dentistry scene from Castaway."
  • April 15, 2023
"I'd give a zero review if I could. This place is very unprofessional and is scamming patients. They have you go for a consult then cancel saying you need to go someplace else for no reason at all."
  • February 14, 2023
"Do not go here! The unprofessional is through the roof !"
  • December 18, 2022
"This is an absolutely horrid dental office. I honestly feel like they should be shut down and Dr. Craig’s license should be permanently revoked. All of the staff is incredibly rude and condescending from the receptionist all the way up to the Doctors and management. They talk to patients as if you are stupid and walk around acting superior to their clients. Dr. Craig doesn’t respect a mothers rights ..."
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  • December 1, 2022
"Dr Craig should be fired, my whole experience their from day 1 was terrible, the only reason I put up with it is because with my insurance I was having trouble finding a dentist and my teeth keep getting infected and they started breaking, I went in for a bottom denture dr. Craig refused and told me she would do a partial and some root canals, I expressed I did not want any root canals or a partial ..."
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  • September 20, 2020
"I wish I would have read the reviews beforehand. The Rochester, NY location staff is rude & very unprofessional. First appointment they did my daughter first visit took xrays etc and worked on her teeth without talking to me first to explain what they were going to do nor did they go over her xrays with me. My daughter was crying & hyperventilating. Scheduled an appointment to use nitrate they ..."
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  • September 7, 2020
"Let's put it this way if you don't want to have to go there for a bunch of appts to get one procedure done dont go there and dont ever have dentures made there they done have a clue on how to make them right so they fit your mouth correctly, had my temporary dentures done there and had them adjusted which wasn't done right called the office to get an appointment sooner than the one I had because I ..."
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  • September 6, 2020
"They are unprofessional from the receptionist all the way to the damn doctors the worse the wait time is ridiculous your appointment can be at 11 AM and I won’t call you back till almost 1 PM the worst dental place ever!!!!!!!"
  • August 29, 2020
"Wilson dental made me feel very comfortable answered my question and gave me options for my specific dental needs My family and I will continue to receive dental services in the near future"
  • August 20, 2020
"I Went to wilson dental for a cleaning on tuesday august 4 2020 and to get my teeth cleaning they do a good job but however the people that check you in should have there attitude check they make sure that people should were there mask but at the same time they are playing with there hair and don't used anything to wash there hands and that is one way of spreading germs and you would think that they ..."
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  • August 18, 2020

Frequently Asked Questions

Where is WILSON DENTAL PC located?
WILSON DENTAL PC is located at 728 E Ridge Rd, Rochester, NY, 14621.
What is WILSON DENTAL PC's phone number?
The contact number for WILSON DENTAL PC is (585) 491-7800.
What specialties are available at WILSON DENTAL PC?
There are 3 practicing providers across 2 specialties working at WILSON DENTAL PC. Top specialties include Dentistry, Oral & Maxillofacial Surgery.
How do I schedule an Initial Appointment at WILSON DENTAL PC?
You can call (585) 491-7800 to schedule an appointment at WILSON DENTAL PC or you can call any of the providers listed under "Physicians At WILSON DENTAL PC".
Does WILSON DENTAL PC accept my insurance plan?
You can review the insurances listed for WILSON DENTAL PC on this profile. Or you can call the facility at (585) 491-7800 to verify if your insurance is accepted.
How can I share my experience after visiting WILSON DENTAL PC?
To leave feedback about WILSON DENTAL PC, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a facility that meets their needs.
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