WILSON DENTAL PC in Rochester, NY

WILSON DENTAL PC

(282)

Rochester, NYWILSON DENTAL PC728 E Ridge Rd Rochester, NY 14621

WILSON DENTAL PC is a Practice with 1 Location. Currently WILSON DENTAL PC's 3 physicians cover 2 specialty areas of medicine.

RATINGS AND REVIEWS

WILSON DENTAL PC Rating

282 REVIEWs

Showing 1-20 of 282 reviews

"I’ve had a couple surgeries and cleanings here and they have been great, no complaints. But today I went in for a cleaning and the hygienist was very aggressive with my teeth and for the first time ever I felt pain during a cleaning. I have been flossing once a day AND CORRECTLY in a “C” motion toward the gum line and she used blunt in and out motions, and at the end, she said I need to floss more. ..."

April 15, 2026

"By far the worst Dentist. Went for my first visit in Dec. 2025. Just cleanin. And the heigenist was in a hurry like there was a fire someplace and was extremely rough in scaling the point she broke my crown off. I reported it to the front desk. And they noted it. And told me I had to go back to the dentist that installed it 3 yrs ago. She literally cleaned my teeth in 3 min. Hense the quick rough ..."

February 26, 2026

"Office staff does NOT answer the phones. Couldn’t get an antibiotic that was prescribed because it did not go through to my pharmacy. Spent over 45 minutes on hold until the office closed."

December 21, 2023

"Beyond horrible. They absolutely do not care about their patients. In pain and cannot get help."

November 9, 2023

"Horrible service. I am in pain and I cannot get help. Highly unprofessional."

November 9, 2023

"I leave 0 stars if I could. Terrible dentist practice! Staff was rude and the doctor was worse. I had 3 appointments cancelled on me the same day that I was suppose to come there, it took me a year to finally be seen! Had an appointment for 1:45 and wasn't seen unit 2:45. The cleaning took an hour, which most of the time just sitting in the chair waiting. Their call center has no clue of what's going ..."

September 22, 2023

"Wish I can leave 0 stars. I literally can’t even express how disappointed I always am at each appointment at Wilson dental. Dr. Craig is the rudest most unprofessional dentist I’ve ever experienced. I would never recommend anyone to this dentist office. It’s so unfortunate that this is the only place that takes Medicaid and also new patients. Some people only resort because people are treated horrible ..."

June 12, 2023

"Literally zero stars. Horrible dentist and horrible staff. Run. You’re better off re-enacting the ice skate dentistry scene from Castaway."

April 15, 2023

"I'd give a zero review if I could. This place is very unprofessional and is scamming patients. They have you go for a consult then cancel saying you need to go someplace else for no reason at all."

February 14, 2023

"Do not go here! The unprofessional is through the roof !"

December 18, 2022

"This is an absolutely horrid dental office. I honestly feel like they should be shut down and Dr. Craig’s license should be permanently revoked. All of the staff is incredibly rude and condescending from the receptionist all the way up to the Doctors and management. They talk to patients as if you are stupid and walk around acting superior to their clients. Dr. Craig doesn’t respect a mothers rights ..."

December 1, 2022

"Dr Craig should be fired, my whole experience their from day 1 was terrible, the only reason I put up with it is because with my insurance I was having trouble finding a dentist and my teeth keep getting infected and they started breaking, I went in for a bottom denture dr. Craig refused and told me she would do a partial and some root canals, I expressed I did not want any root canals or a partial ..."

September 20, 2020

"I wish I would have read the reviews beforehand. The Rochester, NY location staff is rude & very unprofessional. First appointment they did my daughter first visit took xrays etc and worked on her teeth without talking to me first to explain what they were going to do nor did they go over her xrays with me. My daughter was crying & hyperventilating. Scheduled an appointment to use nitrate they ..."

September 7, 2020

"Let's put it this way if you don't want to have to go there for a bunch of appts to get one procedure done dont go there and dont ever have dentures made there they done have a clue on how to make them right so they fit your mouth correctly, had my temporary dentures done there and had them adjusted which wasn't done right called the office to get an appointment sooner than the one I had because I ..."

September 6, 2020

"They are unprofessional from the receptionist all the way to the damn doctors the worse the wait time is ridiculous your appointment can be at 11 AM and I won’t call you back till almost 1 PM the worst dental place ever!!!!!!!"

August 29, 2020

"Wilson dental made me feel very comfortable answered my question and gave me options for my specific dental needs My family and I will continue to receive dental services in the near future"

August 20, 2020

"I Went to wilson dental for a cleaning on tuesday august 4 2020 and to get my teeth cleaning they do a good job but however the people that check you in should have there attitude check they make sure that people should were there mask but at the same time they are playing with there hair and don't used anything to wash there hands and that is one way of spreading germs and you would think that they ..."

August 18, 2020

"2 cancelled cleaning appointments after I showed up at their office. On the confirmation call for my 3rd appointment (7/30/20 at 8:15am) the receptionist was actually screaming at me over the phone. I'm a senior and 62 yrs old and have never in my life seen such disgusting treatment levied on a patient. She wanted me to come in and talk to the hygienist to discuss the profijet cleaning. I explained ..."

August 13, 2020

"I had to have my wisdom teeth out and the surgery went well! The staff always seems so nice and caring and I felt safe there. The surgeon was nice too! :)"

August 1, 2020

"I came in around 2PM for a fill . the front desk lady told me I would need to hurry up & fill out these forms ( 6 pages ) before being seen . I felt targeted and wasn’t sure why she were being rude to me , I sat there for about a hr and 30 minutes before being seen close to 2hrs and did not get a fill just xrays done & sch for my next apt a fill what a waste ."