The Polyclinic in Seattle, WA

The Polyclinic

(27)

Seattle, WAThe Polyclinic904 7th Ave Seattle, WA 98104

The Polyclinic is a Group Practice with 1 Location. Currently The Polyclinic's 301 physicians cover 46 specialty areas of medicine.

RATINGS AND REVIEWS

The Polyclinic Rating

27 REVIEWs

Showing 1-20 of 27 reviews

"It always seems that only the intitled write reviews, but I would like to say that although changed Polyclinic continues to provide care that is far better than most. I never have trouble getting an appointment. They are very interested in my concerns and their follow up for tests or referrals are prompt and complete. Optum is the problem not the Polyclinic. My doctors are excellent and give me ..."

January 1, 2025

"I have been a long time patient of the Polyclinic and have always paid my bill. Before Optum took over, the billing office was always flexible and worked with me so I could pay any balances. I was diagnosed with breast cancer August of 2023 and had a mastectomy Dec 2023. My cancer treatment is with Swedish and my reconstruction is with the Polyclinic Plastic Surgery. In 2024 my insurance has covered ..."

January 1, 2025

"The sheer lack of accountability here shows that this organization is more than just inefficient, it’s broken. The fact that such ineptitude impacts real lives should inspire some measure of urgency, yet here we are, still waiting. It is a marvel how anyone working here sleeps at night. Do they not feel even the slightest twinge of guilt or remorse knowing that their incompetence is actively harming ..."

September 24, 2024

"Walking into the Polyclinic (7th Ave) and find that masks are required. So the brilliant doctors in charge of my health believe in masks. Two bit hacks. Have to find a new healthcare provider."

August 30, 2024

"It's pretty sad. The Polyclinic used to be such a great place for care. It still has some good providers, but overall quality of facility has plummeted."

June 17, 2024

"Have been a patient for 40 + years. Polyclinic has slide down hill in last three years. Providers gone about the time you develop a working relationship. Very long wait times on the phone to get assistance with care. I have taken my needs else where."

February 13, 2024

"I have been a patient and used the many services of the Polyclinc over the last few years. The organization and level of care has change in many negative ways over the last couple of years. The place has become a revolving door of providers. About the time you develp a relationship with a provide(couple of years) the provider leaves of is driven out. I have taken my health care needs to another ..."

January 18, 2024

"There is very little communication between departments, no customer service, and no way to get accurate information. Three of my doctors left. I was due for blood tests and called to see if the one ordered by my previous doctor would be honored. Since my new doctor was in the system I was informed the lab would do the tests. I received a message from PoliClinic reminding me to have my blood drawn ..."

December 26, 2023

"My wife had surgery with Dr. Thomas Byrnes. She was experiencing pain so she called the doctors office. They told her they were sending a pain medicine prescription to our pharmacy. The prescription required pre approval. so it could not be filled. They never corrected the prescription and after two days of unbearable pain their excuse is it takes 2 hours of holding on the phone for them to give ..."

December 19, 2023

"This used to be a wonderful practice-- when it was owned by the practitioners. Now it's owned by a private equity/corporation called Optum. Many of the seasoned docs have left and the vibe is very different. They now have a "call center" which feels similar to trying to reach Comcast or Centurylink."

December 3, 2023

"This clinic has the rudest front desk/representatives with the worst attitude. I hate to make a phone call because I know I will have a bad experience."

November 30, 2023

"I have been a patient at Polyclinic for over 20 years. My endocrinologist left the practice and I was told no other endocrinologists are accepting new patients. Last week I found out that they are not accepting my insurance anymore. Corporate America big health care is making it impossible for low income people to get care."

November 8, 2023

"Our family were patients at Polyclinic (originally Seattle Family Medicine) for over 30 years. After SFM sold out to Polyclinic, and then the pandemic, they have had a near constant turnover of doctors. We would have a new Dr for a few months, only to receive a letter "I'm leaving Polyclinic". Making contact for billing questions has become impossible. Corporate America has ruined a good thing. We ..."

October 3, 2023

"I have been a patient here for over 15 years and being a patient here has become IMPOSSIBLE. You can barely even speak to a human on the phone. My endocrinologiest left the practice and they were unwilling to transfer me to any of the other providers because they are "understaffed" after 15 years as a patient in their department."

September 5, 2023

"Charged $1500.00+ for an annual physical with no complications! Don't trust them. Went to the Polyclinic/Everett Clinic in Kirkland for my annual physical exam. Aside from mildly elevated cholesterol, I have no medical issues. No diagnosis or treatment was needed. It was an entirely routine annual physical. Polyclinic/Everett Clinic billed my insurance more than $1500.00 for the annual physical. ..."

August 11, 2023

"Patient care at the Polyclinic has been in free fall for several years - they have had a lot of doctors “retire” and their replacements treat patients like we are all drug addict and welfare frauds - I had to retire because no one would help me get a permanent reasonable accommodation after throat cancer affected my ability to work - we’ve had to be change primary care providers 3 times in the last ..."

June 20, 2023

"I had a been a happy camper at the Polyclinic Madison for 15 years. Now, my endocrinologist, as well as 3 other doctors in his office have left and they have told me they can't take any new or transfer patients! I am not new, nor am I really a "transfer" but alas I am out on my own trying to find a new endocrinologist! Very disappointed in the way this has been handled."

June 1, 2023

"After being a patient at the Polyclinic for 25 years(my dad originally sent me there when I was a teen since my parents are patients there still), I recently left for Virginia Mason. Terrible service, long wait times, unhelpful staff. And my last 2 doctors were extremely dismissive. There once were some really great doctors there but they have all retired and after my most recent PCP left in February ..."

May 21, 2023

"If I could give zero stars I would. I needed to make an appointment with the neurology clinic. I called twice on Monday and held for an hour each time and gave up. Today I decided to see it through and I have been holding for 3 hours 22 minutes. I also opted earlier for a call back this morning and of course non one has called me back. I am sure no one is going to pick up as it will be 5 pm in 2 hours. ..."

April 4, 2023

"i've been a polyclinic patient of and on for almost two decades. the recent decrease in service is appalling. prescriptions go unsent, the hold time if you need to actually speak to your doctor's office is appalling, staff is surly and unhelpful. yet more of optum putting profits over patients."