New Windsor Family Medicine in New Windsor, NY

New Windsor Family Medicine

(15)

New Windsor, NYNew Windsor Family Medicine575 Hudson Valley Ave Ste 201 New Windsor, NY 12553

New Windsor Family Medicine is a Group Practice with 1 Location. Currently New Windsor Family Medicine's 4 physicians cover 3 specialty areas of medicine.

RATINGS AND REVIEWS

New Windsor Family Medicine Rating

15 REVIEWs

Showing 1-15 of 15 reviews

"Answering service is horrible. Hang up on you multiple times. Never get a callback. I have had enough. My doctor Kiesha Howard Schramm has been wonderful, I have had her since she started, but cannot deal with answering service any more. I am the last holdout of my family leaving for other doctors because of having to go through answering service versus getting the office directly. A 1.4 star review ..."

June 3, 2024

"Love this office ! Dr’s are amazing and caring ! "

May 17, 2024

"Needed to discuss bad side effects of a medication, no call back, for 2 days, not helpful when they did call. Nurse told me I needed a blood test but refused to send me the order. Very poor patient relations."

February 29, 2024

"So sad I have to give a 1 star rating as I loved my provider Nurse Practitioner Keisha Schramm and adored Dr John Reed before her. The office staff was always so attentive. Everything has changed now that they have joined Advanced Physician Services. The people who answer the phone are rude. Call backs are virtually impossible. And no matter what the situation they offer no sick hours to see their ..."

December 8, 2023

"Been trying to get in to see my GP for three years. told I was no longer a patient. "

December 4, 2023

"Don't waste your time here. They suck!!!!!! Hope you aren't dying, or bleeding out because they won't call your Rx in or call you back. Good riddance. "

November 13, 2023

"I have been a patient here for over 10 years. I just moved to another PCP due to lack of communication by this office. Never returned my phone calls when I tried reaching out to make sick call appointments."

November 8, 2023

"Previously had wonderful experiences. However - child needed physical for school and camp and the only appointments available were 6 weeks away. It shouldnt take that long for a regular physical appointment. "

July 6, 2023

"I was a patient at NWFM when Dr Reed and Keisha were around. The staff and the doctors were great. We’ve moved away and the doctors office I’m trying to get into now tried to get my records transferred only to be told I had none. These people won’t do an iota more than they supposed to. Good riddance. Dr Reed would be heartbroken to find that incompetence has taken over his office. "

June 23, 2023

"I agree with all the patient comments. All the support staff have left this office and a wonderful PA. I am looking for another practice that is not owned by Westchester Medical Center, although I will be very sad to no longer use Kesha as my provider. I have been a client/patient for many years. It's a shame Dr. Reid is retired and doesn't see the fruits of his labors being ruined by incompetence ..."

May 9, 2023

"I agree with the reviews I see. Ever since Dr Reed retired & WMC took over it's been the worst. No call backs, can't get thru. Was sick months ago & provider finally called me back 5pm sat saying they had JUST gotten the message from Fri. Sent me to ER. Been going there for yrs. Now providers are held to strict times. Cut my last appt short because they were only allowed to give me so much time. "

January 30, 2023

"If you need a refill of prescriptions on a regular basis, do not go here. They do not call you back when you "Press 2 for a refill" and leave a message. They do not return calls when you leave a message for the front desk. They do not respond to your pharmacy when they reach out for refill permission. The worst."

January 23, 2023

"This is the most infuriating practice to deal with. Once Dr. Reed left its been terrible as far as scheduling/ not enough staff. God forbid you are ever sick you can get one of a handful of sick appointments by calling at 8am sharp if you are lucky but those few appts are at 12 noon, most of their appts are only for well visits or gyno. If you have any symptoms of any type of sickness since COVID ..."

November 16, 2022

"Not sure what to say... I've found it to be the worst run medical practice I've ever worked with. Communication within tge organization is nothing short of horrible... tons of Incompetence... "

October 5, 2022

"After 2 1/2 months waiting for my annual checkup I was turned away because I was 10 minutes late. There was construction so there was 1 lane on Temple Hill Road that held me up for 10 minutes. I'd been going there for 12+ years. Last year when I went for my annual physical when I got there they told me that Kisha was out sick and I had to reschedule. I said why didn't you call me. They said they ..."

September 14, 2022

Includes featured providers.

Showing 1-4 of 4 Physicians

Kisha Marie Howard-Schramm

Nurse Practitioner

(10)

Dr. John Charles Reed, MD

Family Medicine

(24)

Accepting New Patients

New Windsor Family Medicine

575 Hudson Valley Ave Ste 201

New Windsor, NY12553

Tel:(845) 220-2270

Accepting New Patients: Yes

Medicare Accepted: Yes

Medicaid Accepted: Yes

Mon

Tues

Wed

Thu

Fri

Sat

Sun

8:00 am - 5:00 pm

8:30 am - 12:30 pm

Closed

Family Medicine
Nephrology
Nurse Practitioner

Please verify insurance information with your doctor's office as it may change frequently.

1199SEIU
AARP
APWU
Aetna
Affinity Health Plan
AmeriGroup
Anthem Blue Cross
Blue Cross Blue Shield
CDPHP
CHAMPVA
CareMore
Cigna
EmblemHealth
Excellus Blue Cross Blue Shield
Fidelis Care (NY)
First Health (Coventry Health Care)
GEHA
HealthFirst (NY)
Humana
Integra
Liberty HealthShare
MVP Health Care
MagnaCare
Medicaid
Medicare
Meritain Health
Molina Healthcare
Optum Health
STLDentalPlan| LLC
Total Health Care
Tricare
US Family Health Plan
UnitedHealthcare
UnitedHealthcare Oxford
Wellcare