"Newport News VA office, AFTER THIS I WILL NEVER GO BACK TO THIS COMPANY EVERY. "
May 1, 2024
"This location Randolph NC location I made an appointment twice and it was canceled and it's frustrating after you make it and I cancel it every time I went twice and they canceled it like today and I did I called yesterday and still they they canceled it"
April 16, 2024
"This is my first and last time going to MyEye Doc. First and for most, customer service is always a must. Who do you work with daily? Customers. I came in Feb. 2024, explaining exactly what I needed and wanted. Being in glasses since I was eight, I know what I like and don't. (The best) glare resistant, scratch protection, polished edges, tint, and light weight. The young said their quality is not ..." Read more
April 8, 2024
"my appointment was sad. first the doc said i was not diabetic, then he said since i havent had glasses for 7 years i dont need them. nothing wrong with my eyes but if i wanted to buy some they would sell them to me. yet i cant see signs far away??? next day my son went into the doc for his exam and the receptionist told him that our neighbors are saying bad things about our family. i reported ..." Read more
April 6, 2024
"On 12 March 2024 I received notice my eyeglasses is ready for pick-up.
I went to the front desk & the receptionist engaged in a personal conversation (argument seeming with her significant other).
I stood at the front desk for 3 minutes before I sat down (I'm nursing an ankle/foot injury).
After 6 minutes waiting & the receptionist NOT acknowledging me. I went to the right of her desk & asked ..." Read more
March 15, 2024
"While shopping for frames at your store I asked about transition lenses. The clerk placed some under a high intensity UV light. He then grabbed my glasses and put them under the light without my consent. I made my order and when I got home a lense fell out. It will not stay in at all. When I called to inform the office of the situation, they denied the possibility until I asked if anyone had read ..." Read more
March 9, 2024
"I'm a repeat customer to Crown Point Indiana location. Ordered glasses on February 15th 2024. They said 7 to 10 business days before they come in. Never heard anything from them so I called them, they said oh they're back ordered. Nobody from the Crown Point Indiana store bothered to call me, the customer, about this. This will be my last time going to the eye doctor very dissatisfied with them. A ..." Read more
March 8, 2024
"Great Doctor, horrible customer service & Manager. The decent staff never stay in such a toxic environment. Will NEVER be going back and do not recommend My Eye Dr to anyone. "
February 12, 2024
"I will not go back!! I love the Dr ( Amanda Hendrix) she is bubbly,.positive, and high energy!! The front desk is the reason why I will not return!! I was greeted with a finger (to wait) No greeting, like welcome to my eye Dr, thanks for coming in...
Then, I get a strange request for my medical card and info...once I asked a question as to WHY this info was needed, I got a GRUFF of explanation and ..." Read more
January 26, 2024
"Only left a one star because I can't leave no stars. Horrible customer service, horrible product. Go somewhere else before it is too late. Save yourself!!"
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