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Frontier Medical Center

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(23)
El Paso, TXFrontier Medical Center1516 Lomaland Dr El Paso, TX 79935 
(915) 593-2600

Overview

Frontier Medical Center is a Group Practice with 1 Location. Currently Frontier Medical Center's 4 physicians cover 3 specialty areas of medicine.
Languages Spoken
  • English
  • Spanish

RATINGS AND REVIEWS

Frontier Medical Center Rating
23 REVIEWs
Showing 1-20 of 23 reviews
"Dr. Rovner is incredible. Not only has he taken great care of my health but also is lovely to speak with at every appointment. It’s rare to find a doctor that combines such personal touches and care for a patient as a person with outstanding quality of medical care. Great medical office, wonderful and warm experience from start to finish. I highly recommend becoming his patient!"
  • January 19, 2025
"Great medical office, wonderful and warm experience from start to finish. Appreciate Lisa taking time to go over the diagnosis clearly and treatment options. Dalila at the front desk is always helpful and attentive to my needs. Was referred over by my best friend and can see why. Highly recommended."
  • January 18, 2025
"Dr. Rovner was terrific. Knowledgeable, sensitive, informative. I immediately felt at ease – and felt confident in my receiving expert medical care. Staff was great, too. Walked away, very impressed with the overall experience. HIGHLY recommend."
  • January 18, 2025
"Terrible customer service, I called the office to reschedule an appointment in 1/3/25. I called more then 10 times they answered and hang, to other times I was on hold for more than 30 min no one answer."
  • January 3, 2025
"The staff is rude and the office is managed very inefficiently. I have been going to this office for 11 years and only 1 year out of the 11 was I treated with respect and efficiently. If you need to contact them be prepared to be on hold for a while and they might just hang up on you mid sentence."
  • November 14, 2024
"I am writing to formally express my dissatisfaction with my numerous experiences at Frontier Medical Center, where Dr. Marranzini is my endocrinologist. While I greatly appreciate his care, I have faced several ongoing issues with the front desk and phone support that need to be addressed. Firstly, the check-in process is often exceedingly slow, which is particularly difficult for elderly patients ..."
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  • October 2, 2024
"Ms. Selby is an excellent, caring, genuinely concerned Nurse Practiconer but the back office personnel needs to be replaced. They don't respond to patient phone calls. Prior auths take WEEKS to get processed. Dr. Rovner if you are reading this you should note that only 1 out of 17 reviews does not air a complaint. You, sir, are to a great extent responsible for the performance of your employees."
  • February 14, 2024
"I've been calling to find out when lab opens and now with this new telephone system that Frontier Medical Center has to leave your name, d.o.b., phone #, email, etc. no one seems to pay attention. Still waiting to receive a message or a call back, since I work, I don't have time to go and find out in person. Today, someone answered and quickly slammed me on hold without me getting a word in. Very ..."
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  • September 13, 2023
"The front desk is very rude. Have been place on hold and then they hang up the call. Get better people to answer the phone calls instead of handing up on the call."
  • August 25, 2023
"I have been trying to get a hold of someone for 3 days straight. I follow prompts and I just listen to music. I sometimes hear someone answer the phone but then it goes to music again. Looking for a different provider at this time. People at front desk are rude. They should find a different job. They deserve 0 stars"
  • August 24, 2023
"Terrible phone service at this office. I tried for two days to get someone on the phone. I would follow the prompts then listen to music for 10 minutes then Someone would pickup and it cuts off. Left multiple messages on the 3 choice but no call back. This is no way to run a doctors office!!!! Unbelievable unable to get a new order for a sonagram of my thyroid!!!!"
  • August 14, 2023
"This is the worst-managed medical office in all the world. This is the 3rd or 4th time that I have spent 45 minutes or more, trying to re-schedule an appointment. Repeatedly put on hold and disconnected. You cannot reach anyone at this office by phone, voicemail is full, cannot leave a message, no email available, and frankly, the care received is not worth the effort. I hope that the phones are ..."
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  • July 25, 2023
"I am a patient of Dr. Marranzini, he is very thorough, I do appreciate that. But the staff are non caring, rude and inconsiderate. Since April, I have been trying to call, they never answer. Waiting to checkout was 2 1/2 hours until I had to leave for an exam. So trying to call to get next appointment, labs and Rx refills. It's a shame to lose a great doctor due to the horrible rude staff. On top ..."
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  • June 13, 2023
"I've been seeing Dr. Rovner for at least 10 years. I appreciate the medical attention he has provided me, but due to the incompetent front office staff and office manager at Frontier Medical Center where Dr. Rovner practices medicine, I've decided to go with another family physician. I believe in what goes around comes around and I take comfort in knowing that someday the young ladies at the front ..."
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  • June 6, 2023
"I have been waiting for them to fix a medical coding/billing problem for over a month. I have been to the office 3 times. I have also spent many hours shuffling forms from one place to another. They refused to re-submit medical information back to the insurance company and Quest Diagnostics. I have been told that they are in violation of HIPPA laws."
  • May 17, 2023
"This JR Pacheco of el paso texas. I left Dr, Marrancine for another doctor today , I am very tire of phone calls not getting a good service, His staff is the worst they will not answer phone calls, they will leave you for hours on hold , just hand up on you. I do not recommand this Medical center. Get someone else."
  • May 17, 2023
"Very bad service the ladies sit and talk to each other. They don't answer there phone when you call for medications that you need. They don't send them to the right pharmacy. The manager doesn't care if you get help with any problems."
  • May 5, 2023
"I'm done with this practice. They have canceled my appointment 3 times in the last 4 months! All because of the staff at this office poor planning. Now I can't reach anyone at the office by phone to reschedule, as no one answers. Have been calling for three days now."
  • April 13, 2023
"I am a patient of one of the doctors here. I won’t mention his name because he is not the problem. I have been trying for days to reach someone. The voice mail directs you to who you would like to contact. However, it goes straight to the phone music and after about 5 minutes it hangs up! I need to speak to a human so I can simply change my appointment. This not new I went through this the last appointment ..."
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  • April 6, 2023
"I can't leave a review because no one answers the phone to get an appointment!!!"
  • March 28, 2023

PHYSICIANS AT Frontier Medical Center

Includes featured providers.

Showing 1-4 of 4 Physicians

Benito Alberto Marranzini
(73)
Sergio Fernando Rovner
(76)
Lisa Michelle Selby
(2)
Verlaine M Stewart-Ray
(0)

LOCATIONS

Frontier Medical Center
1516 Lomaland Dr
El Paso, TX79935
Tel:(915) 593-2600

Accepting New Patients: Yes

Medicare Accepted: Yes

Medicaid Accepted: Yes

Mon
Tues
Wed
Thu
Fri
Sat
Sun
8:00 am - 5:00 pm
8:00 am - 5:00 pm
8:00 am - 5:00 pm
8:00 am - 5:00 pm
8:00 am - 5:00 pm
Closed
Closed

Specialties

  • Endocrinology, Diabetes & Metabolism
  • Internal Medicine
  • Nurse Practitioner

INSURANCE PLANS ACCEPTED (45)

Please verify insurance information with your doctor's office as it may change frequently.

  • AARP
  • APWU
  • Aetna
  • Alignment Health Plan
  • Ambetter
  • AmeriGroup
  • Anthem Blue Cross
  • Blue Cross Blue Shield
  • Blue Cross Blue Shield of Illinois
  • Blue Cross Blue Shield of Mississippi
  • Blue Cross Blue Shield of New Mexico
  • Blue Cross Blue Shield of Tennessee
  • Blue Cross Blue Shield of Texas
  • Blue Shield of California
  • CHAMPVA
  • CareSource
  • Cigna
  • Cigna-HealthSpring
  • El Paso First Health Plans
  • GEHA
  • Golden Rule
  • Harvard Pilgrim Health Care
  • Health Plan of Nevada
  • HealthSmart
  • Humana
  • Imperial Health Plan of California
  • Kaiser Permanente
  • Medicaid
  • Medicare
  • Meritain Health
  • MetroPlus Health Plan
  • Molina Healthcare
  • Mutual of Omaha
  • Oscar Health Insurance
  • Premier Health Plan
  • Presbyterian Health Plan/Presbyterian Insurance Company
  • Regence BlueShield
  • Renaissance
  • State Farm
  • Superior HealthPlan
  • Texas Children's Health Plan
  • Tricare
  • Triwest Healthcare Alliance
  • UnitedHealthcare
  • Wellcare
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