"I came to visit my loved one and found them isolated and in a crisis. The D.O.N. refused to call for immediate help, instead she told me to wait until their doctor come in 2 days. I called the ambulance, where they were transported and admitted into ICU. Had I not visited my family member that day, they would not be alive today due to the facility’s negligence. How could staff not realize when a resident ..." Read more