West Penn Hospital
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
76% Rated the hospital 9 or 10 overall
77% Would definitely recommend this hospital
Patients rate care transition, communication with nurses, and communication about medications above the national average. The area for the hospital to improve is cleanliness which trails the national average by 2 points.
Strength
Strength- Care transition
Watch Area
- Cleanliness
Rankings for West Penn Hospital
National average- Communication with doctorsAverage-1%79%. National average 80%
- Communication about medicationsAbove average3%65%. National average 62%
- Care transitionAbove average8%57%. National average 49%
- Communication with nursesAbove average5%85%. National average 80%
- Responsiveness of staffAbove average2%63%. National average 61%
- Discharge informationAbove average2%88%. National average 86%
- CleanlinessBelow average-2%72%. National average 74%
- Quietness at nightAverage-1%58%. National average 59%
Based on 438 completed surveys (17% response rate)
Physicians At West Penn Hospital
Showing 521-530 of 614 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
615 practicing physicians across 63 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
Patient Satisfaction Poll
Would you recommend this hospital to other patients?
Did the doctors at this hospital listen to your medical concerns?
Did doctors from this hospital follow-up with you after your initial visit?
Did the hospital give you clear instructions for recovering at home afterwards?
Were the facilities at this hospital kept clean?
Frequently Asked Questions
- Where is West Penn Hospital located?
- West Penn Hospital is located at 4800 Friendship Ave, Pittsburgh, PA, 15224.
- What is West Penn Hospital's phone number?
- The contact number for West Penn Hospital is (412) 362-8677.
- Has West Penn Hospital won any recent awards from WebMD?
- No, West Penn Hospital has not received any WebMD Choice awards.
- What specialties are available at West Penn Hospital?
- There are 615 practicing providers across 63 specialties working at West Penn Hospital. Top specialties include Obstetrics & Gynecology, Internal Medicine, Pediatrics, Anesthesiology, Oncology.
- How do I schedule an Initial Appointment at West Penn Hospital?
- You can call (412) 362-8677 to schedule an appointment at West Penn Hospital or you can call any of the providers listed under "Physicians At This Hospital".
- Does West Penn Hospital accept my insurance plan?
- To verify if your insurance is accepted, you can call West Penn Hospital at (412) 362-8677.
- How can I share my experience after visiting West Penn Hospital?
- To leave feedback about West Penn Hospital, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.