West Kendall Baptist Hospital
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
70% Rated the hospital 9 or 10 overall
73% Would definitely recommend this hospital
Patients rate care transition and quietness at night above the national average. The area for the hospital to improve is responsiveness of staff which trails the national average by 5 points.
Strength
Strength- Care transition
Watch Area
- Responsiveness of staff
Rankings for West Kendall Baptist Hospital
National average- Communication with doctorsBelow average-3%77%. National average 80%
- Communication about medicationsBelow average-3%59%. National average 62%
- Care transitionAbove average6%55%. National average 49%
- Communication with nursesBelow average-3%77%. National average 80%
- Responsiveness of staffBelow average-5%56%. National average 61%
- Discharge informationBelow average-4%82%. National average 86%
- CleanlinessAverage0%74%. National average 74%
- Quietness at nightAbove average5%64%. National average 59%
Based on 755 completed surveys (15% response rate)
Physicians At West Kendall Baptist Hospital
Showing 1-10 of 336 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
337 practicing physicians across 40 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
Patient Satisfaction Poll
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Frequently Asked Questions
- Where is West Kendall Baptist Hospital located?
- West Kendall Baptist Hospital is located at 9555 SW 162nd Ave, Miami, FL, 33196.
- What is West Kendall Baptist Hospital's phone number?
- The contact number for West Kendall Baptist Hospital is (786) 467-2000.
- Has West Kendall Baptist Hospital won any recent awards from WebMD?
- No, West Kendall Baptist Hospital has not received any WebMD Choice awards.
- What do patient reviews say about West Kendall Baptist Hospital?
- Patients gave West Kendall Baptist Hospital an average rating of 5 stars, with 100 percent of users giving the facility a favorable rating.
- What specialties are available at West Kendall Baptist Hospital?
- There are 337 practicing providers across 40 specialties working at West Kendall Baptist Hospital. Top specialties include Emergency Medicine, Diagnostic Radiology, Internal Medicine, Family Medicine, Gastroenterology.
- How do I schedule an Initial Appointment at West Kendall Baptist Hospital?
- You can call (786) 467-2000 to schedule an appointment at West Kendall Baptist Hospital or you can call any of the providers listed under "Physicians At This Hospital".
- Does West Kendall Baptist Hospital accept my insurance plan?
- To verify if your insurance is accepted, you can call West Kendall Baptist Hospital at (786) 467-2000.
- How can I share my experience after visiting West Kendall Baptist Hospital?
- To leave feedback about West Kendall Baptist Hospital, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.