Upmc Mercy
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
74% Rated the hospital 9 or 10 overall
72% Would definitely recommend this hospital
Patients rate care transition and responsiveness of staff above the national average. The area for the hospital to improve is quietness at night which trails the national average by 5 points.
Strength
Strength- Care transition
Watch Area
- Quietness at night
Rankings for Upmc Mercy
National average- Communication with doctorsBelow average-4%76%. National average 80%
- Communication about medicationsBelow average-2%60%. National average 62%
- Care transitionAbove average8%57%. National average 49%
- Communication with nursesAverage0%80%. National average 80%
- Responsiveness of staffAbove average3%64%. National average 61%
- Discharge informationAverage0%86%. National average 86%
- CleanlinessBelow average-3%71%. National average 74%
- Quietness at nightBelow average-5%54%. National average 59%
Based on 459 completed surveys (23% response rate)
Physicians At Upmc Mercy
Showing 1-10 of 929 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
929 practicing physicians across 62 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
Be the first to leave a review
Patient Satisfaction Poll
Would you recommend this hospital to other patients?
Did the doctors at this hospital listen to your medical concerns?
Did doctors from this hospital follow-up with you after your initial visit?
Did the hospital give you clear instructions for recovering at home afterwards?
Were the facilities at this hospital kept clean?
Frequently Asked Questions
- Where is Upmc Mercy located?
- Upmc Mercy is located at 1400 Locust St, Pittsburgh, PA, 15219.
- What is Upmc Mercy's phone number?
- The contact number for Upmc Mercy is (412) 232-8111.
- Has Upmc Mercy won any recent awards from WebMD?
- No, Upmc Mercy has not received any WebMD Choice awards.
- What specialties are available at Upmc Mercy?
- There are 929 practicing providers across 62 specialties working at Upmc Mercy. Top specialties include Internal Medicine, Pediatrics, Surgery, Physical Medicine & Rehabilitation, Neurology.
- How do I schedule an Initial Appointment at Upmc Mercy?
- You can call (412) 232-8111 to schedule an appointment at Upmc Mercy or you can call any of the providers listed under "Physicians At This Hospital".
- Does Upmc Mercy accept my insurance plan?
- To verify if your insurance is accepted, you can call Upmc Mercy at (412) 232-8111.
- How can I share my experience after visiting Upmc Mercy?
- To leave feedback about Upmc Mercy, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.