Novato Community Hospital
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
82% Rated the hospital 9 or 10 overall
84% Would definitely recommend this hospital
Patients rate responsiveness of staff, care transition, and cleanliness above the national average. The area for the hospital to improve is quietness at night which trails the national average by 5 points.
Strength
Strength- Responsiveness of staff
Watch Area
- Quietness at night
Rankings for Novato Community Hospital
National average- Communication with doctorsAbove average3%83%. National average 80%
- Communication about medicationsAverage1%63%. National average 62%
- Care transitionAbove average8%57%. National average 49%
- Communication with nursesAverage1%81%. National average 80%
- Responsiveness of staffAbove average9%70%. National average 61%
- Discharge informationAbove average3%89%. National average 86%
- CleanlinessAbove average4%78%. National average 74%
- Quietness at nightBelow average-5%54%. National average 59%
Based on 334 completed surveys (30% response rate)
Physicians At Novato Community Hospital
Showing 21-30 of 233 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
233 practicing physicians across 39 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
Patient Satisfaction Poll
Would you recommend this hospital to other patients?
Did the doctors at this hospital listen to your medical concerns?
Did doctors from this hospital follow-up with you after your initial visit?
Did the hospital give you clear instructions for recovering at home afterwards?
Were the facilities at this hospital kept clean?
Frequently Asked Questions
- Where is Novato Community Hospital located?
- Novato Community Hospital is located at 180 Rowland Way, Novato, CA, 94945.
- What is Novato Community Hospital's phone number?
- The contact number for Novato Community Hospital is (415) 209-1300.
- Has Novato Community Hospital won any recent awards from WebMD?
- No, Novato Community Hospital has not received any WebMD Choice awards.
- What do patient reviews say about Novato Community Hospital?
- Patients gave Novato Community Hospital an average rating of 5 stars, with 100 percent of users giving the facility a favorable rating.
- What specialties are available at Novato Community Hospital?
- There are 233 practicing providers across 39 specialties working at Novato Community Hospital. Top specialties include Anesthesiology, Family Medicine, Internal Medicine, Diagnostic Radiology, Pediatrics.
- How do I schedule an Initial Appointment at Novato Community Hospital?
- You can call (415) 209-1300 to schedule an appointment at Novato Community Hospital or you can call any of the providers listed under "Physicians At This Hospital".
- Does Novato Community Hospital accept my insurance plan?
- To verify if your insurance is accepted, you can call Novato Community Hospital at (415) 209-1300.
- How can I share my experience after visiting Novato Community Hospital?
- To leave feedback about Novato Community Hospital, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.