Southwest General Health Center
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
73% Rated the hospital 9 or 10 overall
73% Would definitely recommend this hospital
Patients rate care transition above the national average. The area for the hospital to improve is cleanliness which trails the national average by 11 points.
Strength
- Care transition
Watch Area
- Cleanliness
Rankings for Southwest General Health Center
National average- Communication with doctorsBelow average-4%76%. National average 80%
- Communication about medicationsBelow average-6%56%. National average 62%
- Care transitionAbove average2%51%. National average 49%
- Communication with nursesAverage0%80%. National average 80%
- Responsiveness of staffAverage0%61%. National average 61%
- Discharge informationAverage0%86%. National average 86%
- CleanlinessBelow average-11%63%. National average 74%
- Quietness at nightBelow average-4%55%. National average 59%
Based on 1,245 completed surveys (26% response rate)
Physicians At Southwest General Health Center
Showing 1-10 of 460 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
460 practicing physicians across 50 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
Patient Satisfaction Poll
Would you recommend this hospital to other patients?
Did the doctors at this hospital listen to your medical concerns?
Did doctors from this hospital follow-up with you after your initial visit?
Did the hospital give you clear instructions for recovering at home afterwards?
Were the facilities at this hospital kept clean?
Frequently Asked Questions
- Where is Southwest General Health Center located?
- Southwest General Health Center is located at 18697 Bagley Rd, Middleburg Heights, OH, 44130.
- What is Southwest General Health Center's phone number?
- The contact number for Southwest General Health Center is (440) 816-8000.
- Has Southwest General Health Center won any recent awards from WebMD?
- No, Southwest General Health Center has not received any WebMD Choice awards.
- What specialties are available at Southwest General Health Center?
- There are 460 practicing providers across 50 specialties working at Southwest General Health Center. Top specialties include Internal Medicine, Family Medicine, Pediatrics, Diagnostic Radiology, Emergency Medicine.
- How do I schedule an Initial Appointment at Southwest General Health Center?
- You can call (440) 816-8000 to schedule an appointment at Southwest General Health Center or you can call any of the providers listed under "Physicians At This Hospital".
- Does Southwest General Health Center accept my insurance plan?
- To verify if your insurance is accepted, you can call Southwest General Health Center at (440) 816-8000.
- How can I share my experience after visiting Southwest General Health Center?
- To leave feedback about Southwest General Health Center, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.









