Shelby Baptist Medical Center
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
64% Rated the hospital 9 or 10 overall
64% Would definitely recommend this hospital
Patients rate quietness at night above the national average. The area for the hospital to improve is cleanliness which trails the national average by 12 points.
Strength
Strength- Quietness at night
Watch Area
- Cleanliness
Rankings for Shelby Baptist Medical Center
National average- Communication with doctorsAverage-1%79%. National average 80%
- Communication about medicationsBelow average-3%59%. National average 62%
- Care transitionBelow average-4%45%. National average 49%
- Communication with nursesBelow average-4%76%. National average 80%
- Responsiveness of staffBelow average-7%54%. National average 61%
- Discharge informationBelow average-3%83%. National average 86%
- CleanlinessBelow average-12%62%. National average 74%
- Quietness at nightAbove average2%61%. National average 59%
Based on 908 completed surveys (19% response rate)
Physicians At Shelby Baptist Medical Center
Showing 1-10 of 306 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
306 practicing physicians across 43 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
Patient Satisfaction Poll
Would you recommend this hospital to other patients?
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Did the hospital give you clear instructions for recovering at home afterwards?
Were the facilities at this hospital kept clean?
Frequently Asked Questions
- Where is Shelby Baptist Medical Center located?
- Shelby Baptist Medical Center is located at 1000 1st St N, Alabaster, AL, 35007.
- What is Shelby Baptist Medical Center's phone number?
- The contact number for Shelby Baptist Medical Center is (205) 620-8100.
- Has Shelby Baptist Medical Center won any recent awards from WebMD?
- No, Shelby Baptist Medical Center has not received any WebMD Choice awards.
- What specialties are available at Shelby Baptist Medical Center?
- There are 306 practicing providers across 43 specialties working at Shelby Baptist Medical Center. Top specialties include Internal Medicine, Family Medicine, Obstetrics & Gynecology, Otolaryngology-Head & Neck Surgery, Nurse Practitioner.
- How do I schedule an Initial Appointment at Shelby Baptist Medical Center?
- You can call (205) 620-8100 to schedule an appointment at Shelby Baptist Medical Center or you can call any of the providers listed under "Physicians At This Hospital".
- Does Shelby Baptist Medical Center accept my insurance plan?
- To verify if your insurance is accepted, you can call Shelby Baptist Medical Center at (205) 620-8100.
- How can I share my experience after visiting Shelby Baptist Medical Center?
- To leave feedback about Shelby Baptist Medical Center, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.