Sentara Norfolk General Hospital
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
72% Rated the hospital 9 or 10 overall
75% Would definitely recommend this hospital
Patients rate care transition and responsiveness of staff above the national average. The area for the hospital to improve is cleanliness which trails the national average by 7 points.
Strength
- Care transition
Watch Area
- Cleanliness
Rankings for Sentara Norfolk General Hospital
National average- Communication with doctorsBelow average-2%78%. National average 80%
- Communication about medicationsBelow average-4%58%. National average 62%
- Care transitionAbove average5%54%. National average 49%
- Communication with nursesAverage0%80%. National average 80%
- Responsiveness of staffAbove average2%63%. National average 61%
- Discharge informationAverage0%86%. National average 86%
- CleanlinessBelow average-7%67%. National average 74%
- Quietness at nightAverage0%59%. National average 59%
Based on 994 completed surveys (22% response rate)
Physicians At Sentara Norfolk General Hospital
Showing 131-140 of 1411 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
1412 practicing physicians across 64 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
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Patient Satisfaction Poll
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Did the doctors at this hospital listen to your medical concerns?
Did doctors from this hospital follow-up with you after your initial visit?
Did the hospital give you clear instructions for recovering at home afterwards?
Were the facilities at this hospital kept clean?
Frequently Asked Questions
- Where is Sentara Norfolk General Hospital located?
- Sentara Norfolk General Hospital is located at 600 Gresham Dr, Norfolk, VA, 23507.
- What is Sentara Norfolk General Hospital's phone number?
- The contact number for Sentara Norfolk General Hospital is (757) 388-3000.
- Has Sentara Norfolk General Hospital won any recent awards from WebMD?
- No, Sentara Norfolk General Hospital has not received any WebMD Choice awards.
- What specialties are available at Sentara Norfolk General Hospital?
- There are 1412 practicing providers across 64 specialties working at Sentara Norfolk General Hospital. Top specialties include Internal Medicine, Family Medicine, Emergency Medicine, Pediatrics, Obstetrics & Gynecology.
- How do I schedule an Initial Appointment at Sentara Norfolk General Hospital?
- You can call (757) 388-3000 to schedule an appointment at Sentara Norfolk General Hospital or you can call any of the providers listed under "Physicians At This Hospital".
- Does Sentara Norfolk General Hospital accept my insurance plan?
- To verify if your insurance is accepted, you can call Sentara Norfolk General Hospital at (757) 388-3000.
- How can I share my experience after visiting Sentara Norfolk General Hospital?
- To leave feedback about Sentara Norfolk General Hospital, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.



