Sentara Careplex Hospital
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
71% Rated the hospital 9 or 10 overall
70% Would definitely recommend this hospital
Patients rate responsiveness of staff, care transition, and quietness at night above the national average. The area for the hospital to improve is cleanliness which trails the national average by 6 points.
Strength
Strength- Responsiveness of staff
Watch Area
- Cleanliness
Rankings for Sentara Careplex Hospital
National average- Communication with doctorsAverage-1%79%. National average 80%
- Communication about medicationsBelow average-5%57%. National average 62%
- Care transitionAbove average4%53%. National average 49%
- Communication with nursesAverage-1%79%. National average 80%
- Responsiveness of staffAbove average6%67%. National average 61%
- Discharge informationAverage1%87%. National average 86%
- CleanlinessBelow average-6%68%. National average 74%
- Quietness at nightAbove average4%63%. National average 59%
Based on 742 completed surveys (19% response rate)
Physicians At Sentara Careplex Hospital
Showing 71-80 of 340 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
340 practicing physicians across 48 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
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Patient Satisfaction Poll
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Did the hospital give you clear instructions for recovering at home afterwards?
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Frequently Asked Questions
- Where is Sentara Careplex Hospital located?
- Sentara Careplex Hospital is located at 3000 Coliseum Dr, Hampton, VA, 23666.
- What is Sentara Careplex Hospital's phone number?
- The contact number for Sentara Careplex Hospital is (757) 736-1000.
- Has Sentara Careplex Hospital won any recent awards from WebMD?
- No, Sentara Careplex Hospital has not received any WebMD Choice awards.
- What specialties are available at Sentara Careplex Hospital?
- There are 340 practicing providers across 48 specialties working at Sentara Careplex Hospital. Top specialties include Family Medicine, Emergency Medicine, Diagnostic Radiology, Pediatrics, Internal Medicine.
- How do I schedule an Initial Appointment at Sentara Careplex Hospital?
- You can call (757) 736-1000 to schedule an appointment at Sentara Careplex Hospital or you can call any of the providers listed under "Physicians At This Hospital".
- Does Sentara Careplex Hospital accept my insurance plan?
- To verify if your insurance is accepted, you can call Sentara Careplex Hospital at (757) 736-1000.
- How can I share my experience after visiting Sentara Careplex Hospital?
- To leave feedback about Sentara Careplex Hospital, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.