San Juan Va Medical Center
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
78% Rated the hospital 9 or 10 overall
78% Would definitely recommend this hospital
Patients rate cleanliness, communication with doctors, and communication about medications above the national average. The area for the hospital to improve is discharge information which trails the national average by 3 points.
Strength
Strength- Cleanliness
Watch Area
- Discharge information
Rankings for San Juan Va Medical Center
National average- Communication with doctorsAbove average7%87%. National average 80%
- Communication about medicationsAbove average5%67%. National average 62%
- Care transitionNo data available. National average 49%
- Communication with nursesAbove average3%83%. National average 80%
- Responsiveness of staffNo data available. National average 61%
- Discharge informationBelow average-3%83%. National average 86%
- CleanlinessAbove average10%84%. National average 74%
- Quietness at nightAverage1%60%. National average 59%
Based on 574 completed surveys (30% response rate)
Physicians At San Juan Va Medical Center
Showing 1-10 of 229 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
229 practicing physicians across 37 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
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Patient Satisfaction Poll
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Frequently Asked Questions
- Where is San Juan Va Medical Center located?
- San Juan Va Medical Center is located at 10 Calle Casia, San Juan, PR, 00921.
- What is San Juan Va Medical Center's phone number?
- The contact number for San Juan Va Medical Center is (787) 641-7582.
- Has San Juan Va Medical Center won any recent awards from WebMD?
- No, San Juan Va Medical Center has not received any WebMD Choice awards.
- What specialties are available at San Juan Va Medical Center?
- There are 229 practicing providers across 37 specialties working at San Juan Va Medical Center. Top specialties include Internal Medicine, Psychology, Psychiatry, Physical Medicine & Rehabilitation, Family Medicine.
- How do I schedule an Initial Appointment at San Juan Va Medical Center?
- You can call (787) 641-7582 to schedule an appointment at San Juan Va Medical Center or you can call any of the providers listed under "Physicians At This Hospital".
- Does San Juan Va Medical Center accept my insurance plan?
- To verify if your insurance is accepted, you can call San Juan Va Medical Center at (787) 641-7582.
- How can I share my experience after visiting San Juan Va Medical Center?
- To leave feedback about San Juan Va Medical Center, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.