Russell County Hospital
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
73% Rated the hospital 9 or 10 overall
72% Would definitely recommend this hospital
Patients rate responsiveness of staff, care transition, and communication with nurses above the national average. The area for the hospital to improve is quietness at night which trails the national average by 2 points.
Strength
Strength- Responsiveness of staff
Watch Area
- Quietness at night
Rankings for Russell County Hospital
National average- Communication with doctorsAbove average4%84%. National average 80%
- Communication about medicationsAbove average4%66%. National average 62%
- Care transitionAbove average10%59%. National average 49%
- Communication with nursesAbove average8%88%. National average 80%
- Responsiveness of staffAbove average18%79%. National average 61%
- Discharge informationAbove average3%89%. National average 86%
- CleanlinessAbove average4%78%. National average 74%
- Quietness at nightBelow average-2%57%. National average 59%
Based on 134 completed surveys (19% response rate)
Physicians At Russell County Hospital
Showing 1-10 of 91 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
91 practicing physicians across 18 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
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Patient Satisfaction Poll
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Did the hospital give you clear instructions for recovering at home afterwards?
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Frequently Asked Questions
- Where is Russell County Hospital located?
- Russell County Hospital is located at 58 Carroll St, Lebanon, VA, 24266.
- What is Russell County Hospital's phone number?
- The contact number for Russell County Hospital is (276) 883-8000.
- Has Russell County Hospital won any recent awards from WebMD?
- No, Russell County Hospital has not received any WebMD Choice awards.
- What specialties are available at Russell County Hospital?
- There are 91 practicing providers across 18 specialties working at Russell County Hospital. Top specialties include Family Medicine, Nurse Practitioner, Internal Medicine, Psychiatry, Emergency Medicine.
- How do I schedule an Initial Appointment at Russell County Hospital?
- You can call (276) 883-8000 to schedule an appointment at Russell County Hospital or you can call any of the providers listed under "Physicians At This Hospital".
- Does Russell County Hospital accept my insurance plan?
- To verify if your insurance is accepted, you can call Russell County Hospital at (276) 883-8000.
- How can I share my experience after visiting Russell County Hospital?
- To leave feedback about Russell County Hospital, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.