Rush University Medical Center
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
74% Rated the hospital 9 or 10 overall
77% Would definitely recommend this hospital
Patients rate care transition and quietness at night above the national average. The area for the hospital to improve is cleanliness which trails the national average by 7 points.
Strength
- Care transition
- Quietness at night
Watch Area
- Cleanliness
Rankings for Rush University Medical Center
National average- Communication with doctorsAverage0%80%. National average 80%
- Communication about medicationsAverage0%62%. National average 62%
- Care transitionAbove average6%55%. National average 49%
- Communication with nursesAverage0%80%. National average 80%
- Responsiveness of staffBelow average-4%57%. National average 61%
- Discharge informationAverage0%86%. National average 86%
- CleanlinessBelow average-7%67%. National average 74%
- Quietness at nightAbove average6%65%. National average 59%
Based on 2,986 completed surveys (14% response rate)
Physicians At Rush University Medical Center
Showing 1-10 of 1307 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
1310 practicing physicians across 62 specialties are affiliated with this hospital.
Awards
Locations
Ratings and Reviews
Patient Satisfaction Poll
Would you recommend this hospital to other patients?
Did the doctors at this hospital listen to your medical concerns?
Did doctors from this hospital follow-up with you after your initial visit?
Did the hospital give you clear instructions for recovering at home afterwards?
Were the facilities at this hospital kept clean?
Frequently Asked Questions
- Where is Rush University Medical Center located?
- Rush University Medical Center is located at 1653 W Congress Pkwy, Chicago, IL, 60612.
- Has Rush University Medical Center won any recent awards from WebMD?
- Yes, Rush University Medical Center has won 2 WebMD Choice awards. The hospital received awards in the following categories: WebMD Patient Choice, Medscape Provider Choice.
- What do patient reviews say about Rush University Medical Center?
- Patients gave Rush University Medical Center an average rating of 5 stars, with 100 percent of users giving the facility a favorable rating.
- What specialties are available at Rush University Medical Center?
- There are 1310 practicing providers across 62 specialties working at Rush University Medical Center. Top specialties include Internal Medicine, Anesthesiology, Neurology, Pediatrics, Obstetrics & Gynecology.
- How do I schedule an Initial Appointment at Rush University Medical Center?
- You can call any of the providers listed under "Physicians At This Hospital".
- How can I share my experience after visiting Rush University Medical Center?
- To leave feedback about Rush University Medical Center, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.







