Portneuf Medical Center
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
64% Rated the hospital 9 or 10 overall
59% Would definitely recommend this hospital
Patients rate discharge information above the national average. The area for the hospital to improve is communication about medications which trails the national average by 8 points.
Strength
Strength- Discharge information
Watch Area
- Communication about medications
Rankings for Portneuf Medical Center
National average- Communication with doctorsBelow average-5%75%. National average 80%
- Communication about medicationsBelow average-8%54%. National average 62%
- Care transitionAverage-1%48%. National average 49%
- Communication with nursesBelow average-6%74%. National average 80%
- Responsiveness of staffAverage-1%60%. National average 61%
- Discharge informationAbove average2%88%. National average 86%
- CleanlinessBelow average-4%70%. National average 74%
- Quietness at nightBelow average-6%53%. National average 59%
Based on 577 completed surveys (23% response rate)
Physicians At Portneuf Medical Center
Showing 1-10 of 367 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
367 practicing physicians across 49 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
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Patient Satisfaction Poll
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Did the hospital give you clear instructions for recovering at home afterwards?
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Frequently Asked Questions
- Where is Portneuf Medical Center located?
- Portneuf Medical Center is located at 777 Hospital Way, Pocatello, ID, 83201.
- What is Portneuf Medical Center's phone number?
- The contact number for Portneuf Medical Center is (208) 239-1000.
- Has Portneuf Medical Center won any recent awards from WebMD?
- No, Portneuf Medical Center has not received any WebMD Choice awards.
- What specialties are available at Portneuf Medical Center?
- There are 367 practicing providers across 49 specialties working at Portneuf Medical Center. Top specialties include Family Medicine, Diagnostic Radiology, Cardiology, Internal Medicine, Infectious Disease.
- How do I schedule an Initial Appointment at Portneuf Medical Center?
- You can call (208) 239-1000 to schedule an appointment at Portneuf Medical Center or you can call any of the providers listed under "Physicians At This Hospital".
- Does Portneuf Medical Center accept my insurance plan?
- To verify if your insurance is accepted, you can call Portneuf Medical Center at (208) 239-1000.
- How can I share my experience after visiting Portneuf Medical Center?
- To leave feedback about Portneuf Medical Center, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.