Penn State Health Lancaster Medical Center
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
77% Rated the hospital 9 or 10 overall
79% Would definitely recommend this hospital
Patients rate care transition and quietness at night above the national average. The area for the hospital to improve is communication about medications which trails the national average by 7 points.
Strength
Strength- Care transition
- Quietness at night
Watch Area
- Communication about medications
Rankings for Penn State Health Lancaster Medical Center
National average- Communication with doctorsBelow average-3%77%. National average 80%
- Communication about medicationsBelow average-7%55%. National average 62%
- Care transitionAbove average4%53%. National average 49%
- Communication with nursesBelow average-2%78%. National average 80%
- Responsiveness of staffAverage1%62%. National average 61%
- Discharge informationAverage1%87%. National average 86%
- CleanlinessBelow average-4%70%. National average 74%
- Quietness at nightAbove average4%63%. National average 59%
Based on 1,443 completed surveys (29% response rate)
Physicians At Penn State Health Lancaster Medical Center
Showing 1-10 of 203 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
203 practicing physicians across 38 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
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Patient Satisfaction Poll
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Did doctors from this hospital follow-up with you after your initial visit?
Did the hospital give you clear instructions for recovering at home afterwards?
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Frequently Asked Questions
- Where is Penn State Health Lancaster Medical Center located?
- Penn State Health Lancaster Medical Center is located at 2160 State Rd, Lancaster, PA, 17601.
- What is Penn State Health Lancaster Medical Center's phone number?
- The contact number for Penn State Health Lancaster Medical Center is (223) 287-9000.
- Has Penn State Health Lancaster Medical Center won any recent awards from WebMD?
- No, Penn State Health Lancaster Medical Center has not received any WebMD Choice awards.
- What specialties are available at Penn State Health Lancaster Medical Center?
- There are 203 practicing providers across 38 specialties working at Penn State Health Lancaster Medical Center. Top specialties include Family Medicine, Diagnostic Radiology, Internal Medicine, Pediatrics, Gastroenterology.
- How do I schedule an Initial Appointment at Penn State Health Lancaster Medical Center?
- You can call (223) 287-9000 to schedule an appointment at Penn State Health Lancaster Medical Center or you can call any of the providers listed under "Physicians At This Hospital".
- Does Penn State Health Lancaster Medical Center accept my insurance plan?
- To verify if your insurance is accepted, you can call Penn State Health Lancaster Medical Center at (223) 287-9000.
- How can I share my experience after visiting Penn State Health Lancaster Medical Center?
- To leave feedback about Penn State Health Lancaster Medical Center, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.