Carle Health Pekin Hospital
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
58% Rated the hospital 9 or 10 overall
57% Would definitely recommend this hospital
Patients rate discharge information above the national average. The area for the hospital to improve is cleanliness which trails the national average by 9 points.
Strength
Strength- Discharge information
Watch Area
- Cleanliness
Rankings for Carle Health Pekin Hospital
National average- Communication with doctorsBelow average-4%76%. National average 80%
- Communication about medicationsBelow average-8%54%. National average 62%
- Care transitionAverage1%50%. National average 49%
- Communication with nursesBelow average-8%72%. National average 80%
- Responsiveness of staffBelow average-7%54%. National average 61%
- Discharge informationAbove average2%88%. National average 86%
- CleanlinessBelow average-9%65%. National average 74%
- Quietness at nightBelow average-6%53%. National average 59%
Based on 273 completed surveys (21% response rate)
Physicians At Carle Health Pekin Hospital
Showing 1-10 of 168 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
168 practicing physicians across 37 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
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Patient Satisfaction Poll
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Did the hospital give you clear instructions for recovering at home afterwards?
Were the facilities at this hospital kept clean?
Frequently Asked Questions
- Where is Carle Health Pekin Hospital located?
- Carle Health Pekin Hospital is located at 600 S 13th St, Pekin, IL, 61554.
- What is Carle Health Pekin Hospital's phone number?
- The contact number for Carle Health Pekin Hospital is (309) 347-1151.
- Has Carle Health Pekin Hospital won any recent awards from WebMD?
- No, Carle Health Pekin Hospital has not received any WebMD Choice awards.
- What specialties are available at Carle Health Pekin Hospital?
- There are 168 practicing providers across 37 specialties working at Carle Health Pekin Hospital. Top specialties include Family Medicine, Emergency Medicine, Diagnostic Radiology, Internal Medicine, Cardiology.
- How do I schedule an Initial Appointment at Carle Health Pekin Hospital?
- You can call (309) 347-1151 to schedule an appointment at Carle Health Pekin Hospital or you can call any of the providers listed under "Physicians At This Hospital".
- Does Carle Health Pekin Hospital accept my insurance plan?
- To verify if your insurance is accepted, you can call Carle Health Pekin Hospital at (309) 347-1151.
- How can I share my experience after visiting Carle Health Pekin Hospital?
- To leave feedback about Carle Health Pekin Hospital, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.