Munson Healthcare Otsego Memorial Hospital
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
63% Rated the hospital 9 or 10 overall
56% Would definitely recommend this hospital
Patients rate responsiveness of staff, communication about medications, and discharge information above the national average. The area for the hospital to improve is quietness at night which trails the national average by 16 points.
Strength
Strength- Responsiveness of staff
Watch Area
- Quietness at night
Rankings for Munson Healthcare Otsego Memorial Hospital
National average- Communication with doctorsAverage1%81%. National average 80%
- Communication about medicationsAbove average3%65%. National average 62%
- Care transitionBelow average-3%46%. National average 49%
- Communication with nursesBelow average-2%78%. National average 80%
- Responsiveness of staffAbove average10%71%. National average 61%
- Discharge informationAbove average3%89%. National average 86%
- CleanlinessBelow average-8%66%. National average 74%
- Quietness at nightBelow average-16%43%. National average 59%
Based on 368 completed surveys (22% response rate)
Physicians At Munson Healthcare Otsego Memorial Hospital
Showing 1-10 of 100 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
100 practicing physicians across 27 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
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Patient Satisfaction Poll
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Frequently Asked Questions
- Where is Munson Healthcare Otsego Memorial Hospital located?
- Munson Healthcare Otsego Memorial Hospital is located at 825 N Center Ave, Gaylord, MI, 49735.
- What is Munson Healthcare Otsego Memorial Hospital's phone number?
- The contact number for Munson Healthcare Otsego Memorial Hospital is (989) 731-2100.
- Has Munson Healthcare Otsego Memorial Hospital won any recent awards from WebMD?
- No, Munson Healthcare Otsego Memorial Hospital has not received any WebMD Choice awards.
- What specialties are available at Munson Healthcare Otsego Memorial Hospital?
- There are 100 practicing providers across 27 specialties working at Munson Healthcare Otsego Memorial Hospital. Top specialties include Family Medicine, Nurse Practitioner, Orthopedic Surgery, Emergency Medicine, Diagnostic Radiology.
- How do I schedule an Initial Appointment at Munson Healthcare Otsego Memorial Hospital?
- You can call (989) 731-2100 to schedule an appointment at Munson Healthcare Otsego Memorial Hospital or you can call any of the providers listed under "Physicians At This Hospital".
- Does Munson Healthcare Otsego Memorial Hospital accept my insurance plan?
- To verify if your insurance is accepted, you can call Munson Healthcare Otsego Memorial Hospital at (989) 731-2100.
- How can I share my experience after visiting Munson Healthcare Otsego Memorial Hospital?
- To leave feedback about Munson Healthcare Otsego Memorial Hospital, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.