Novant Health Ballantyne Medical Center
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
83% Rated the hospital 9 or 10 overall
82% Would definitely recommend this hospital
Patients rate care transition, quietness at night, and communication with doctors above the national average. The area for the hospital to improve is cleanliness which trails the national average by 4 points.
Strength
- Care transition
Watch Area
- Cleanliness
Rankings for Novant Health Ballantyne Medical Center
National average- Communication with doctorsAbove average4%84%. National average 80%
- Communication about medicationsAbove average4%66%. National average 62%
- Care transitionAbove average11%60%. National average 49%
- Communication with nursesAbove average2%82%. National average 80%
- Responsiveness of staffAverage-1%60%. National average 61%
- Discharge informationAbove average4%90%. National average 86%
- CleanlinessBelow average-4%70%. National average 74%
- Quietness at nightAbove average5%64%. National average 59%
Based on 309 completed surveys (20% response rate)
Physicians At Novant Health Ballantyne Medical Center
Showing 1-10 of 428 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
429 practicing physicians across 46 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
Patient Satisfaction Poll
Would you recommend this hospital to other patients?
Did the doctors at this hospital listen to your medical concerns?
Did doctors from this hospital follow-up with you after your initial visit?
Did the hospital give you clear instructions for recovering at home afterwards?
Were the facilities at this hospital kept clean?
Frequently Asked Questions
- Where is Novant Health Ballantyne Medical Center located?
- Novant Health Ballantyne Medical Center is located at 10905 Providence Rd W, Charlotte, NC, 28277.
- What is Novant Health Ballantyne Medical Center's phone number?
- The contact number for Novant Health Ballantyne Medical Center is (980) 488-4000.
- Has Novant Health Ballantyne Medical Center won any recent awards from WebMD?
- No, Novant Health Ballantyne Medical Center has not received any WebMD Choice awards.
- What do patient reviews say about Novant Health Ballantyne Medical Center?
- Patients gave Novant Health Ballantyne Medical Center an average rating of 5 stars, with 100 percent of users giving the facility a favorable rating.
- What specialties are available at Novant Health Ballantyne Medical Center?
- There are 429 practicing providers across 46 specialties working at Novant Health Ballantyne Medical Center. Top specialties include Anesthesiology, Family Medicine, Internal Medicine, Emergency Medicine, Pediatrics.
- How do I schedule an Initial Appointment at Novant Health Ballantyne Medical Center?
- You can call (980) 488-4000 to schedule an appointment at Novant Health Ballantyne Medical Center or you can call any of the providers listed under "Physicians At This Hospital".
- Does Novant Health Ballantyne Medical Center accept my insurance plan?
- To verify if your insurance is accepted, you can call Novant Health Ballantyne Medical Center at (980) 488-4000.
- How can I share my experience after visiting Novant Health Ballantyne Medical Center?
- To leave feedback about Novant Health Ballantyne Medical Center, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.





