Mercy Hospital Carthage
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
80% Rated the hospital 9 or 10 overall
83% Would definitely recommend this hospital
Patients rate cleanliness and quietness at night above the national average. The area for the hospital to improve is communication with doctors which trails the national average by 5 points.
Strength
Strength- Cleanliness
Watch Area
- Communication with doctors
Rankings for Mercy Hospital Carthage
National average- Communication with doctorsBelow average-5%75%. National average 80%
- Communication about medicationsBelow average-3%59%. National average 62%
- Care transitionNo data available. National average 49%
- Communication with nursesBelow average-2%78%. National average 80%
- Responsiveness of staffNo data available. National average 61%
- Discharge informationAverage0%86%. National average 86%
- CleanlinessAbove average11%85%. National average 74%
- Quietness at nightAbove average7%66%. National average 59%
Based on 174 completed surveys (22% response rate)
Physicians At Mercy Hospital Carthage
Showing 21-30 of 138 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
138 practicing physicians across 25 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
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Patient Satisfaction Poll
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Did the hospital give you clear instructions for recovering at home afterwards?
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Frequently Asked Questions
- Where is Mercy Hospital Carthage located?
- Mercy Hospital Carthage is located at 3125 Dr Russell Smith Way, Carthage, MO, 64836.
- What is Mercy Hospital Carthage's phone number?
- The contact number for Mercy Hospital Carthage is (417) 358-8121.
- Has Mercy Hospital Carthage won any recent awards from WebMD?
- No, Mercy Hospital Carthage has not received any WebMD Choice awards.
- What specialties are available at Mercy Hospital Carthage?
- There are 138 practicing providers across 25 specialties working at Mercy Hospital Carthage. Top specialties include Diagnostic Radiology, Emergency Medicine, Family Medicine, Nurse Practitioner, Orthopedic Surgery.
- How do I schedule an Initial Appointment at Mercy Hospital Carthage?
- You can call (417) 358-8121 to schedule an appointment at Mercy Hospital Carthage or you can call any of the providers listed under "Physicians At This Hospital".
- Does Mercy Hospital Carthage accept my insurance plan?
- To verify if your insurance is accepted, you can call Mercy Hospital Carthage at (417) 358-8121.
- How can I share my experience after visiting Mercy Hospital Carthage?
- To leave feedback about Mercy Hospital Carthage, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.