Mercy Gilbert Medical Center
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
75% Rated the hospital 9 or 10 overall
77% Would definitely recommend this hospital
Patients rate care transition and discharge information above the national average. The area for the hospital to improve is communication with doctors which trails the national average by 7 points.
Strength
- Care transition
Watch Area
- Communication with doctors
Rankings for Mercy Gilbert Medical Center
National average- Communication with doctorsBelow average-7%73%. National average 80%
- Communication about medicationsBelow average-2%60%. National average 62%
- Care transitionAbove average5%54%. National average 49%
- Communication with nursesAverage0%80%. National average 80%
- Responsiveness of staffAverage1%62%. National average 61%
- Discharge informationAbove average3%89%. National average 86%
- CleanlinessBelow average-5%69%. National average 74%
- Quietness at nightBelow average-2%57%. National average 59%
Based on 553 completed surveys (16% response rate)
Physicians At Mercy Gilbert Medical Center
Showing 1-10 of 1071 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
1065 practicing physicians across 72 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
Be the first to leave a review
Patient Satisfaction Poll
Would you recommend this hospital to other patients?
Did the doctors at this hospital listen to your medical concerns?
Did doctors from this hospital follow-up with you after your initial visit?
Did the hospital give you clear instructions for recovering at home afterwards?
Were the facilities at this hospital kept clean?
Frequently Asked Questions
- Where is Mercy Gilbert Medical Center located?
- Mercy Gilbert Medical Center is located at 3555 S Val Vista Dr, Gilbert, AZ, 85297.
- What is Mercy Gilbert Medical Center's phone number?
- The contact number for Mercy Gilbert Medical Center is (480) 728-8000.
- Has Mercy Gilbert Medical Center won any recent awards from WebMD?
- No, Mercy Gilbert Medical Center has not received any WebMD Choice awards.
- What specialties are available at Mercy Gilbert Medical Center?
- There are 1065 practicing providers across 72 specialties working at Mercy Gilbert Medical Center. Top specialties include Internal Medicine, Family Medicine, Pediatrics, Anesthesiology, Emergency Medicine.
- How do I schedule an Initial Appointment at Mercy Gilbert Medical Center?
- You can call (480) 728-8000 to schedule an appointment at Mercy Gilbert Medical Center or you can call any of the providers listed under "Physicians At This Hospital".
- Does Mercy Gilbert Medical Center accept my insurance plan?
- To verify if your insurance is accepted, you can call Mercy Gilbert Medical Center at (480) 728-8000.
- How can I share my experience after visiting Mercy Gilbert Medical Center?
- To leave feedback about Mercy Gilbert Medical Center, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.


