Mercy General Hospital
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
79% Rated the hospital 9 or 10 overall
79% Would definitely recommend this hospital
Patients rate care transition, responsiveness of staff, and communication about medications above the national average. The area for the hospital to improve is quietness at night which trails the national average by 8 points.
Strength
- Care transition
Watch Area
- Quietness at night
Rankings for Mercy General Hospital
National average- Communication with doctorsAverage1%81%. National average 80%
- Communication about medicationsAbove average2%64%. National average 62%
- Care transitionAbove average5%54%. National average 49%
- Communication with nursesAverage1%81%. National average 80%
- Responsiveness of staffAbove average3%64%. National average 61%
- Discharge informationAbove average2%88%. National average 86%
- CleanlinessBelow average-4%70%. National average 74%
- Quietness at nightBelow average-8%51%. National average 59%
Based on 477 completed surveys (21% response rate)
Physicians At Mercy General Hospital
Showing 1411-1420 of 1462 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
1464 practicing physicians across 74 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
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Patient Satisfaction Poll
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Did the doctors at this hospital listen to your medical concerns?
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Did the hospital give you clear instructions for recovering at home afterwards?
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Frequently Asked Questions
- Where is Mercy General Hospital located?
- Mercy General Hospital is located at 4001 J St, Sacramento, CA, 95819.
- What is Mercy General Hospital's phone number?
- The contact number for Mercy General Hospital is (916) 453-4545.
- Has Mercy General Hospital won any recent awards from WebMD?
- No, Mercy General Hospital has not received any WebMD Choice awards.
- What specialties are available at Mercy General Hospital?
- There are 1464 practicing providers across 74 specialties working at Mercy General Hospital. Top specialties include Internal Medicine, Family Medicine, Pediatrics, Anesthesiology, Obstetrics & Gynecology.
- How do I schedule an Initial Appointment at Mercy General Hospital?
- You can call (916) 453-4545 to schedule an appointment at Mercy General Hospital or you can call any of the providers listed under "Physicians At This Hospital".
- Does Mercy General Hospital accept my insurance plan?
- To verify if your insurance is accepted, you can call Mercy General Hospital at (916) 453-4545.
- How can I share my experience after visiting Mercy General Hospital?
- To leave feedback about Mercy General Hospital, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.

