Lourdes Medical Center
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
64% Rated the hospital 9 or 10 overall
67% Would definitely recommend this hospital
Patients rate cleanliness above the national average. The area for the hospital to improve is communication with doctors which trails the national average by 9 points.
Strength
Strength- Cleanliness
Watch Area
- Communication with doctors
Rankings for Lourdes Medical Center
National average- Communication with doctorsBelow average-9%71%. National average 80%
- Communication about medicationsAverage0%62%. National average 62%
- Care transitionNo data available. National average 49%
- Communication with nursesAverage-1%79%. National average 80%
- Responsiveness of staffNo data available. National average 61%
- Discharge informationAverage0%86%. National average 86%
- CleanlinessAbove average4%78%. National average 74%
- Quietness at nightAverage0%59%. National average 59%
Based on 183 completed surveys (21% response rate)
Physicians At Lourdes Medical Center
Showing 1-10 of 62 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
62 practicing physicians across 24 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
Patient Satisfaction Poll
Would you recommend this hospital to other patients?
Did the doctors at this hospital listen to your medical concerns?
Did doctors from this hospital follow-up with you after your initial visit?
Did the hospital give you clear instructions for recovering at home afterwards?
Were the facilities at this hospital kept clean?
Frequently Asked Questions
- Where is Lourdes Medical Center located?
- Lourdes Medical Center is located at 520 N 4th Ave, Pasco, WA, 99301.
- What is Lourdes Medical Center's phone number?
- The contact number for Lourdes Medical Center is (509) 544-6140.
- Has Lourdes Medical Center won any recent awards from WebMD?
- No, Lourdes Medical Center has not received any WebMD Choice awards.
- What do patient reviews say about Lourdes Medical Center?
- Patients gave Lourdes Medical Center an average rating of 5 stars, with 100 percent of users giving the facility a favorable rating.
- What specialties are available at Lourdes Medical Center?
- There are 62 practicing providers across 24 specialties working at Lourdes Medical Center. Top specialties include Internal Medicine, Family Medicine, Ophthalmology, Surgery, Neurology.
- How do I schedule an Initial Appointment at Lourdes Medical Center?
- You can call (509) 544-6140 to schedule an appointment at Lourdes Medical Center or you can call any of the providers listed under "Physicians At This Hospital".
- Does Lourdes Medical Center accept my insurance plan?
- To verify if your insurance is accepted, you can call Lourdes Medical Center at (509) 544-6140.
- How can I share my experience after visiting Lourdes Medical Center?
- To leave feedback about Lourdes Medical Center, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.