Kenmore Mercy Hospital
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
75% Rated the hospital 9 or 10 overall
76% Would definitely recommend this hospital
Patients rate responsiveness of staff, care transition, and communication with nurses above the national average. The area for the hospital to improve is quietness at night which trails the national average by 12 points.
Strength
Strength- Responsiveness of staff
Watch Area
- Quietness at night
Rankings for Kenmore Mercy Hospital
National average- Communication with doctorsAverage0%80%. National average 80%
- Communication about medicationsAverage1%63%. National average 62%
- Care transitionAbove average2%51%. National average 49%
- Communication with nursesAbove average2%82%. National average 80%
- Responsiveness of staffAbove average4%65%. National average 61%
- Discharge informationAbove average2%88%. National average 86%
- CleanlinessBelow average-6%68%. National average 74%
- Quietness at nightBelow average-12%47%. National average 59%
Based on 1,016 completed surveys (32% response rate)
Physicians At Kenmore Mercy Hospital
Showing 1-10 of 468 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
468 practicing physicians across 46 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
Be the first to leave a review
Patient Satisfaction Poll
Would you recommend this hospital to other patients?
Did the doctors at this hospital listen to your medical concerns?
Did doctors from this hospital follow-up with you after your initial visit?
Did the hospital give you clear instructions for recovering at home afterwards?
Were the facilities at this hospital kept clean?
Frequently Asked Questions
- Where is Kenmore Mercy Hospital located?
- Kenmore Mercy Hospital is located at 2950 Elmwood Ave, Kenmore, NY, 14217.
- What is Kenmore Mercy Hospital's phone number?
- The contact number for Kenmore Mercy Hospital is (716) 447-6100.
- Has Kenmore Mercy Hospital won any recent awards from WebMD?
- No, Kenmore Mercy Hospital has not received any WebMD Choice awards.
- What specialties are available at Kenmore Mercy Hospital?
- There are 468 practicing providers across 46 specialties working at Kenmore Mercy Hospital. Top specialties include Internal Medicine, Family Medicine, Diagnostic Radiology, Emergency Medicine, Orthopedic Surgery.
- How do I schedule an Initial Appointment at Kenmore Mercy Hospital?
- You can call (716) 447-6100 to schedule an appointment at Kenmore Mercy Hospital or you can call any of the providers listed under "Physicians At This Hospital".
- Does Kenmore Mercy Hospital accept my insurance plan?
- To verify if your insurance is accepted, you can call Kenmore Mercy Hospital at (716) 447-6100.
- How can I share my experience after visiting Kenmore Mercy Hospital?
- To leave feedback about Kenmore Mercy Hospital, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.