Johnston Memorial Hospital
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
68% Rated the hospital 9 or 10 overall
66% Would definitely recommend this hospital
Patients rate cleanliness, quietness at night, and communication about medications above the national average. The area for the hospital to improve is responsiveness of staff which trails the national average by 4 points.
Strength
Strength- Cleanliness
- Quietness at night
Watch Area
- Responsiveness of staff
Rankings for Johnston Memorial Hospital
National average- Communication with doctorsAverage0%80%. National average 80%
- Communication about medicationsAbove average2%64%. National average 62%
- Care transitionBelow average-2%47%. National average 49%
- Communication with nursesBelow average-2%78%. National average 80%
- Responsiveness of staffBelow average-4%57%. National average 61%
- Discharge informationAverage1%87%. National average 86%
- CleanlinessAbove average5%79%. National average 74%
- Quietness at nightAbove average5%64%. National average 59%
Based on 792 completed surveys (18% response rate)
Physicians At Johnston Memorial Hospital
Showing 1-10 of 268 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
268 practicing physicians across 34 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
Patient Satisfaction Poll
Would you recommend this hospital to other patients?
Did the doctors at this hospital listen to your medical concerns?
Did doctors from this hospital follow-up with you after your initial visit?
Did the hospital give you clear instructions for recovering at home afterwards?
Were the facilities at this hospital kept clean?
Frequently Asked Questions
- Where is Johnston Memorial Hospital located?
- Johnston Memorial Hospital is located at 16000 Johnston Memorial Dr, Abingdon, VA, 24211.
- What is Johnston Memorial Hospital's phone number?
- The contact number for Johnston Memorial Hospital is (276) 258-1000.
- Has Johnston Memorial Hospital won any recent awards from WebMD?
- No, Johnston Memorial Hospital has not received any WebMD Choice awards.
- What do patient reviews say about Johnston Memorial Hospital?
- Patients gave Johnston Memorial Hospital an average rating of 5 stars, with 100 percent of users giving the facility a favorable rating.
- What specialties are available at Johnston Memorial Hospital?
- There are 268 practicing providers across 34 specialties working at Johnston Memorial Hospital. Top specialties include Family Medicine, Internal Medicine, Emergency Medicine, Obstetrics & Gynecology, Nurse Practitioner.
- How do I schedule an Initial Appointment at Johnston Memorial Hospital?
- You can call (276) 258-1000 to schedule an appointment at Johnston Memorial Hospital or you can call any of the providers listed under "Physicians At This Hospital".
- Does Johnston Memorial Hospital accept my insurance plan?
- To verify if your insurance is accepted, you can call Johnston Memorial Hospital at (276) 258-1000.
- How can I share my experience after visiting Johnston Memorial Hospital?
- To leave feedback about Johnston Memorial Hospital, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.