Highlands Medical Center
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
71% Rated the hospital 9 or 10 overall
62% Would definitely recommend this hospital
Patients rate responsiveness of staff, quietness at night, and communication about medications above the national average. The area for the hospital to improve is care transition which trails the national average by 3 points.
Strength
Strength- Responsiveness of staff
Watch Area
- Care transition
Rankings for Highlands Medical Center
National average- Communication with doctorsAbove average3%83%. National average 80%
- Communication about medicationsAbove average7%69%. National average 62%
- Care transitionBelow average-3%46%. National average 49%
- Communication with nursesAbove average2%82%. National average 80%
- Responsiveness of staffAbove average11%72%. National average 61%
- Discharge informationBelow average-2%84%. National average 86%
- CleanlinessAbove average3%77%. National average 74%
- Quietness at nightAbove average10%69%. National average 59%
Based on 221 completed surveys (16% response rate)
Physicians At Highlands Medical Center
Showing 1-10 of 164 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
164 practicing physicians across 33 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
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Patient Satisfaction Poll
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Frequently Asked Questions
- Where is Highlands Medical Center located?
- Highlands Medical Center is located at 380 Woods Cove Rd, Scottsboro, AL, 35768.
- What is Highlands Medical Center's phone number?
- The contact number for Highlands Medical Center is (256) 259-4444.
- Has Highlands Medical Center won any recent awards from WebMD?
- No, Highlands Medical Center has not received any WebMD Choice awards.
- What specialties are available at Highlands Medical Center?
- There are 164 practicing providers across 33 specialties working at Highlands Medical Center. Top specialties include Family Medicine, Diagnostic Radiology, Internal Medicine, Nurse Practitioner, Hospital Medicine.
- How do I schedule an Initial Appointment at Highlands Medical Center?
- You can call (256) 259-4444 to schedule an appointment at Highlands Medical Center or you can call any of the providers listed under "Physicians At This Hospital".
- Does Highlands Medical Center accept my insurance plan?
- To verify if your insurance is accepted, you can call Highlands Medical Center at (256) 259-4444.
- How can I share my experience after visiting Highlands Medical Center?
- To leave feedback about Highlands Medical Center, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.