Helen Keller Hospital
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
76% Rated the hospital 9 or 10 overall
80% Would definitely recommend this hospital
Patients rate quietness at night, responsiveness of staff, and communication about medications above the national average. The area for the hospital to improve is cleanliness which trails the national average by 3 points.
Strength
Strength- Quietness at night
Watch Area
- Cleanliness
Rankings for Helen Keller Hospital
National average- Communication with doctorsAverage0%80%. National average 80%
- Communication about medicationsAbove average4%66%. National average 62%
- Care transitionAbove average4%53%. National average 49%
- Communication with nursesAbove average4%84%. National average 80%
- Responsiveness of staffAbove average10%71%. National average 61%
- Discharge informationAbove average4%90%. National average 86%
- CleanlinessBelow average-3%71%. National average 74%
- Quietness at nightAbove average14%73%. National average 59%
Based on 425 completed surveys (18% response rate)
Physicians At Helen Keller Hospital
Showing 1-10 of 148 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
148 practicing physicians across 25 specialties are affiliated with this hospital.
Conditions Treated at Helen Keller Hospital
We verify which conditions Helen Keller Hospital treats and which conditions they treat most often.
Helen Keller Hospital's Most-Treated Conditions:
Rankings are compared to the national average for similar hospitals.
Helen Keller Hospital treats Altered Level of Consciousness more than most hospitals
Helen Keller Hospital treats Urinary Tract Infection more than most hospitals
Helen Keller Hospital treats Breathing Problems more than most hospitals
Helen Keller Hospital treats Chest Wall Pain more than most hospitals
Helen Keller Hospital treats Hypertensive Emergency more than most hospitals
- Abdominal Pain
- Abdominal Pain in Pregnancy
- Acute Kidney Injury
- Altered Level of Consciousness
- Breathing Problems
- Chest Pain
- Chest Problems
- Chest Wall Pain
- Diabetes Type 2
- Flank Pain
- High Blood Pressure
- High Blood Pressure in Children and Teens
- Hypertensive Emergency
- Isolated Systolic High Blood Pressure
- Pneumonia
- Respiratory Failure
- Sepsis
- Shortness of Breath
- Urinary Tract Infection
- Urinary Tract Infection in Children
Procedures Performed at Helen Keller Hospital
We verify which procedures Helen Keller Hospital performs and which procedures they perform most often.
Helen Keller Hospital's Most-Performed Procedures:
Rankings are compared to the national average for similar hospitals.
Helen Keller Hospital performs CT Scan more than most hospitals
Helen Keller Hospital performs Molecular Breast Imaging more than most hospitals
Helen Keller Hospital performs Chest X-Ray more than most hospitals
Helen Keller Hospital performs Chest Fluoroscopy more than most hospitals
Helen Keller Hospital performs Breast Cancer Screening more than most hospitals
- Breast Cancer Screening
- CT Enterography
- CT Scan
- CT Scan of Liver and Biliary Tract
- CT Scan of the Abdomen
- CT Scan of the Brain
- CT Scan of the Head and Face
- CT Scan of the Pancreas
- CT Scan of the Pelvis
- Chest Fluoroscopy
- Chest X-Ray
- Digital Breast Tomosynthesis
- Extremity X-Ray
- Kidney Transplant Biopsy
- Mammogram
- Molecular Breast Imaging
- Nerve Biopsy
- Pancreas Scan
- Pathology Tests
- Surgical Pathology
Locations
Ratings and Reviews
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Patient Satisfaction Poll
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Did the doctors at this hospital listen to your medical concerns?
Did doctors from this hospital follow-up with you after your initial visit?
Did the hospital give you clear instructions for recovering at home afterwards?
Were the facilities at this hospital kept clean?
Frequently Asked Questions
- Where is Helen Keller Hospital located?
- Helen Keller Hospital is located at 1300 S Montgomery Ave, Sheffield, AL, 35660.
- What is Helen Keller Hospital's phone number?
- The contact number for Helen Keller Hospital is (256) 386-4196.
- Has Helen Keller Hospital won any recent awards from WebMD?
- No, Helen Keller Hospital has not received any WebMD Choice awards.
- What specialties are available at Helen Keller Hospital?
- There are 148 practicing providers across 25 specialties working at Helen Keller Hospital. Top specialties include Family Medicine, Internal Medicine, Nurse Practitioner, Pediatrics, Anesthesiology.
- How do I schedule an Initial Appointment at Helen Keller Hospital?
- You can call (256) 386-4196 to schedule an appointment at Helen Keller Hospital or you can call any of the providers listed under "Physicians At This Hospital".
- Does Helen Keller Hospital accept my insurance plan?
- To verify if your insurance is accepted, you can call Helen Keller Hospital at (256) 386-4196.
- How can I share my experience after visiting Helen Keller Hospital?
- To leave feedback about Helen Keller Hospital, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.