Hackensack University Medical Center
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
72% Rated the hospital 9 or 10 overall
74% Would definitely recommend this hospital
Patients rate care transition above the national average. The area for the hospital to improve is quietness at night which trails the national average by 8 points.
Strength
- Care transition
Watch Area
- Quietness at night
Rankings for Hackensack University Medical Center
National average- Communication with doctorsBelow average-4%76%. National average 80%
- Communication about medicationsBelow average-5%57%. National average 62%
- Care transitionAbove average2%51%. National average 49%
- Communication with nursesBelow average-4%76%. National average 80%
- Responsiveness of staffBelow average-7%54%. National average 61%
- Discharge informationAverage-1%85%. National average 86%
- CleanlinessBelow average-4%70%. National average 74%
- Quietness at nightBelow average-8%51%. National average 59%
Based on 4,034 completed surveys (16% response rate)
Physicians At Hackensack University Medical Center
Showing 1-10 of 510 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
512 practicing physicians across 52 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
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Patient Satisfaction Poll
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Frequently Asked Questions
- Where is Hackensack University Medical Center located?
- Hackensack University Medical Center is located at 30 Prospect Ave, Hackensack, NJ, 07601.
- What is Hackensack University Medical Center's phone number?
- The contact number for Hackensack University Medical Center is (201) 996-2000.
- Has Hackensack University Medical Center won any recent awards from WebMD?
- No, Hackensack University Medical Center has not received any WebMD Choice awards.
- What specialties are available at Hackensack University Medical Center?
- There are 512 practicing providers across 52 specialties working at Hackensack University Medical Center. Top specialties include Pediatrics, Anesthesiology, Internal Medicine, Emergency Medicine, Obstetrics & Gynecology.
- How do I schedule an Initial Appointment at Hackensack University Medical Center?
- You can call (201) 996-2000 to schedule an appointment at Hackensack University Medical Center or you can call any of the providers listed under "Physicians At This Hospital".
- Does Hackensack University Medical Center accept my insurance plan?
- To verify if your insurance is accepted, you can call Hackensack University Medical Center at (201) 996-2000.
- How can I share my experience after visiting Hackensack University Medical Center?
- To leave feedback about Hackensack University Medical Center, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.





