Franklin Woods Community Hospital
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
76% Rated the hospital 9 or 10 overall
81% Would definitely recommend this hospital
Patients rate quietness at night, care transition, and responsiveness of staff above the national average. The area for the hospital to improve is cleanliness which trails the national average by 7 points.
Strength
Strength- Quietness at night
Watch Area
- Cleanliness
Rankings for Franklin Woods Community Hospital
National average- Communication with doctorsAverage1%81%. National average 80%
- Communication about medicationsAverage1%63%. National average 62%
- Care transitionAbove average5%54%. National average 49%
- Communication with nursesAbove average2%82%. National average 80%
- Responsiveness of staffAbove average4%65%. National average 61%
- Discharge informationAverage1%87%. National average 86%
- CleanlinessBelow average-7%67%. National average 74%
- Quietness at nightAbove average6%65%. National average 59%
Based on 1,221 completed surveys (21% response rate)
Physicians At Franklin Woods Community Hospital
Showing 1-10 of 489 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
489 practicing physicians across 48 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
Be the first to leave a review
Patient Satisfaction Poll
Would you recommend this hospital to other patients?
Did the doctors at this hospital listen to your medical concerns?
Did doctors from this hospital follow-up with you after your initial visit?
Did the hospital give you clear instructions for recovering at home afterwards?
Were the facilities at this hospital kept clean?
Frequently Asked Questions
- Where is Franklin Woods Community Hospital located?
- Franklin Woods Community Hospital is located at 300 Med Tech Pkwy, Johnson City, TN, 37604.
- What is Franklin Woods Community Hospital's phone number?
- The contact number for Franklin Woods Community Hospital is (423) 302-1000.
- Has Franklin Woods Community Hospital won any recent awards from WebMD?
- No, Franklin Woods Community Hospital has not received any WebMD Choice awards.
- What specialties are available at Franklin Woods Community Hospital?
- There are 489 practicing providers across 48 specialties working at Franklin Woods Community Hospital. Top specialties include Family Medicine, Internal Medicine, Pediatrics, Obstetrics & Gynecology, Cardiology.
- How do I schedule an Initial Appointment at Franklin Woods Community Hospital?
- You can call (423) 302-1000 to schedule an appointment at Franklin Woods Community Hospital or you can call any of the providers listed under "Physicians At This Hospital".
- Does Franklin Woods Community Hospital accept my insurance plan?
- To verify if your insurance is accepted, you can call Franklin Woods Community Hospital at (423) 302-1000.
- How can I share my experience after visiting Franklin Woods Community Hospital?
- To leave feedback about Franklin Woods Community Hospital, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.