Duke University Hospital
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
78% Rated the hospital 9 or 10 overall
80% Would definitely recommend this hospital
Patients rate care transition, discharge information, and communication with doctors above the national average. The area for the hospital to improve is cleanliness which trails the national average by 9 points.
Strength
- Care transition
Watch Area
- Cleanliness
Rankings for Duke University Hospital
National average- Communication with doctorsAbove average2%82%. National average 80%
- Communication about medicationsAverage1%63%. National average 62%
- Care transitionAbove average12%61%. National average 49%
- Communication with nursesAverage1%81%. National average 80%
- Responsiveness of staffAverage-1%60%. National average 61%
- Discharge informationAbove average4%90%. National average 86%
- CleanlinessBelow average-9%65%. National average 74%
- Quietness at nightAverage-1%58%. National average 59%
Based on 1,341 completed surveys (22% response rate)
Physicians At Duke University Hospital
Showing 1-10 of 2492 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
2498 practicing physicians across 73 specialties are affiliated with this hospital.
Awards
Locations
Ratings and Reviews
Patient Satisfaction Poll
Would you recommend this hospital to other patients?
Did the doctors at this hospital listen to your medical concerns?
Did doctors from this hospital follow-up with you after your initial visit?
Did the hospital give you clear instructions for recovering at home afterwards?
Were the facilities at this hospital kept clean?
Frequently Asked Questions
- Where is Duke University Hospital located?
- Duke University Hospital is located at 2301 Erwin Rd, Durham, NC, 27705.
- What is Duke University Hospital's phone number?
- The contact number for Duke University Hospital is (919) 684-8111.
- Has Duke University Hospital won any recent awards from WebMD?
- Yes, Duke University Hospital has won 3 WebMD Choice awards. The hospital received awards in the following categories: WebMD ELITE Choice, WebMD Patient Choice, Medscape Provider Choice.
- What specialties are available at Duke University Hospital?
- There are 2498 practicing providers across 73 specialties working at Duke University Hospital. Top specialties include Internal Medicine, Anesthesiology, Pediatrics, Diagnostic Radiology, Family Medicine.
- How do I schedule an Initial Appointment at Duke University Hospital?
- You can call (919) 684-8111 to schedule an appointment at Duke University Hospital or you can call any of the providers listed under "Physicians At This Hospital".
- Does Duke University Hospital accept my insurance plan?
- To verify if your insurance is accepted, you can call Duke University Hospital at (919) 684-8111.
- How can I share my experience after visiting Duke University Hospital?
- To leave feedback about Duke University Hospital, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.





