Monument Health Custer Hospital
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
77% Rated the hospital 9 or 10 overall
79% Would definitely recommend this hospital
Patients rate cleanliness, quietness at night, and communication with doctors above the national average. The area for the hospital to improve is communication about medications which trails the national average by 2 points.
Strength
Strength- Cleanliness
Watch Area
- Communication about medications
Rankings for Monument Health Custer Hospital
National average- Communication with doctorsAbove average2%82%. National average 80%
- Communication about medicationsBelow average-2%60%. National average 62%
- Care transitionNo data available. National average 49%
- Communication with nursesAverage0%80%. National average 80%
- Responsiveness of staffNo data available. National average 61%
- Discharge informationAverage1%87%. National average 86%
- CleanlinessAbove average15%89%. National average 74%
- Quietness at nightAbove average7%66%. National average 59%
Based on 65 completed surveys (20% response rate)
Physicians At Monument Health Custer Hospital
Showing 1-10 of 23 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
23 practicing physicians across 8 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
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Patient Satisfaction Poll
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Frequently Asked Questions
- Where is Monument Health Custer Hospital located?
- Monument Health Custer Hospital is located at 1220 Montgomery St, Custer, SD, 57730.
- What is Monument Health Custer Hospital's phone number?
- The contact number for Monument Health Custer Hospital is (605) 673-9400.
- Has Monument Health Custer Hospital won any recent awards from WebMD?
- No, Monument Health Custer Hospital has not received any WebMD Choice awards.
- What specialties are available at Monument Health Custer Hospital?
- There are 23 practicing providers across 8 specialties working at Monument Health Custer Hospital. Top specialties include Diagnostic Radiology, Family Medicine, Cardiology, Internal Medicine, Neuroradiology.
- How do I schedule an Initial Appointment at Monument Health Custer Hospital?
- You can call (605) 673-9400 to schedule an appointment at Monument Health Custer Hospital or you can call any of the providers listed under "Physicians At This Hospital".
- Does Monument Health Custer Hospital accept my insurance plan?
- To verify if your insurance is accepted, you can call Monument Health Custer Hospital at (605) 673-9400.
- How can I share my experience after visiting Monument Health Custer Hospital?
- To leave feedback about Monument Health Custer Hospital, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.