Cumberland Medical Center
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
66% Rated the hospital 9 or 10 overall
64% Would definitely recommend this hospital
Patients rate discharge information and cleanliness above the national average. The area for the hospital to improve is communication about medications which trails the national average by 5 points.
Strength
Strength- Discharge information
- Cleanliness
Watch Area
- Communication about medications
Rankings for Cumberland Medical Center
National average- Communication with doctorsBelow average-5%75%. National average 80%
- Communication about medicationsBelow average-5%57%. National average 62%
- Care transitionAverage-1%48%. National average 49%
- Communication with nursesAverage0%80%. National average 80%
- Responsiveness of staffAverage-1%60%. National average 61%
- Discharge informationAbove average2%88%. National average 86%
- CleanlinessAbove average2%76%. National average 74%
- Quietness at nightBelow average-3%56%. National average 59%
Based on 540 completed surveys (28% response rate)
Physicians At Cumberland Medical Center
Showing 21-30 of 147 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
147 practicing physicians across 34 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
Patient Satisfaction Poll
Would you recommend this hospital to other patients?
Did the doctors at this hospital listen to your medical concerns?
Did doctors from this hospital follow-up with you after your initial visit?
Did the hospital give you clear instructions for recovering at home afterwards?
Were the facilities at this hospital kept clean?
Frequently Asked Questions
- Where is Cumberland Medical Center located?
- Cumberland Medical Center is located at 421 S Main St, Crossville, TN, 38555.
- What is Cumberland Medical Center's phone number?
- The contact number for Cumberland Medical Center is (931) 484-9511.
- Has Cumberland Medical Center won any recent awards from WebMD?
- No, Cumberland Medical Center has not received any WebMD Choice awards.
- What specialties are available at Cumberland Medical Center?
- There are 147 practicing providers across 34 specialties working at Cumberland Medical Center. Top specialties include Family Medicine, Internal Medicine, Emergency Medicine, Nurse Practitioner, Cardiology.
- How do I schedule an Initial Appointment at Cumberland Medical Center?
- You can call (931) 484-9511 to schedule an appointment at Cumberland Medical Center or you can call any of the providers listed under "Physicians At This Hospital".
- Does Cumberland Medical Center accept my insurance plan?
- To verify if your insurance is accepted, you can call Cumberland Medical Center at (931) 484-9511.
- How can I share my experience after visiting Cumberland Medical Center?
- To leave feedback about Cumberland Medical Center, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.