Deaconess Illinois Crossroads
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
79% Rated the hospital 9 or 10 overall
80% Would definitely recommend this hospital
Patients rate responsiveness of staff, communication about medications, and care transition above the national average.
Strength
Strength- Responsiveness of staff
Rankings for Deaconess Illinois Crossroads
National average- Communication with doctorsAbove average6%86%. National average 80%
- Communication about medicationsAbove average10%72%. National average 62%
- Care transitionAbove average7%56%. National average 49%
- Communication with nursesAbove average6%86%. National average 80%
- Responsiveness of staffAbove average15%76%. National average 61%
- Discharge informationAverage0%86%. National average 86%
- CleanlinessAbove average7%81%. National average 74%
- Quietness at nightAbove average6%65%. National average 59%
Based on 194 completed surveys (28% response rate)
Physicians At Deaconess Illinois Crossroads
Showing 1-10 of 156 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
156 practicing physicians across 33 specialties are affiliated with this hospital.
Conditions Treated at Deaconess Illinois Crossroads
We verify which conditions Deaconess Illinois Crossroads treats and which conditions they treat most often.
Deaconess Illinois Crossroads's Most-Treated Conditions:
Rankings are compared to the national average for similar hospitals.
Deaconess Illinois Crossroads treats Abdominal Pain as often as other hospitals
Deaconess Illinois Crossroads treats Fatigue more than most hospitals
Deaconess Illinois Crossroads treats Abdominal Pain in Pregnancy as often as other hospitals
Deaconess Illinois Crossroads treats Nausea and Vomiting more than most hospitals
Deaconess Illinois Crossroads treats Urinary Tract Infection as often as other hospitals
- Abdominal Pain
- Abdominal Pain in Pregnancy
- Altered Level of Consciousness
- Breathing Problems
- Cancer-Related Fatigue
- Chest Wall Pain
- Diabetes Type 2
- Fatigue
- Flank Pain
- High Blood Pressure
- High Blood Pressure in Children and Teens
- Hypertensive Emergency
- Isolated Systolic High Blood Pressure
- Joint Pain
- Nausea and Vomiting
- Nausea and Vomiting from Cancer Treatment
- Post-Tussive Vomiting
- Shortness of Breath
- Urinary Tract Infection
- Weakness
Procedures Performed at Deaconess Illinois Crossroads
We verify which procedures Deaconess Illinois Crossroads performs and which procedures they perform most often.
Deaconess Illinois Crossroads's Most-Performed Procedures:
Rankings are compared to the national average for similar hospitals.
Deaconess Illinois Crossroads performs Emergency Care more than most hospitals
Deaconess Illinois Crossroads performs Scalp Laceration Repair more often than other hospitals
Deaconess Illinois Crossroads performs Facial Trauma Repair as often as other hospitals
- Abscess Drainage
- Alkaline Phosphatase (ALP) Test
- Arterial Blood Gases (ABG) Test
- Basic Metabolic Panel
- Blood Urea Nitrogen (BUN) Test
- CBC (Complete Blood Count)
- Calcium (Ca) Blood Test
- Chemistry Screens
- Comprehensive Metabolic Panel
- Creatinine and Creatinine Clearance Tests
- Dialysis Adequacy Tests
- Electrocardiogram (EKG/ECG)
- Emergency Care
- Facial Trauma Repair
- Prothrombin Time (PT/INR) Test
- Scalp Laceration Repair
- Therapeutic Hypothermia
- Urine Culture
- Urine Tests (Urinalysis)
- White Blood Cell Differential
Locations
Ratings and Reviews
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Patient Satisfaction Poll
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Frequently Asked Questions
- Where is Deaconess Illinois Crossroads located?
- Deaconess Illinois Crossroads is located at 8 Doctors Park Rd Fl 3, Mount Vernon, IL, 62864.
- What is Deaconess Illinois Crossroads' phone number?
- The contact number for Deaconess Illinois Crossroads is (618) 244-5500.
- Has Deaconess Illinois Crossroads won any recent awards from WebMD?
- No, Deaconess Illinois Crossroads has not received any WebMD Choice awards.
- What specialties are available at Deaconess Illinois Crossroads?
- There are 156 practicing providers across 33 specialties working at Deaconess Illinois Crossroads. Top specialties include Family Medicine, Diagnostic Radiology, Internal Medicine, Orthopedic Surgery, Anesthesiology.
- How do I schedule an Initial Appointment at Deaconess Illinois Crossroads?
- You can call (618) 244-5500 to schedule an appointment at Deaconess Illinois Crossroads or you can call any of the providers listed under "Physicians At This Hospital".
- Does Deaconess Illinois Crossroads accept my insurance plan?
- To verify if your insurance is accepted, you can call Deaconess Illinois Crossroads at (618) 244-5500.
- How can I share my experience after visiting Deaconess Illinois Crossroads?
- To leave feedback about Deaconess Illinois Crossroads, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.