Mercyone Waterloo Medical Center
Waterloo, IA3421 W 9th St Waterloo, IA 50702
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
66% Rated the hospital 9 or 10 overall
65% Would definitely recommend this hospital
Patients rate this hospital in line with national averages across most measures.
Watch Area
Watch Area- Responsiveness of staff
Rankings for Mercyone Waterloo Medical Center
National average- Communication with doctorsBelow average-5%75%. National average 80%
- Communication about medicationsBelow average-7%55%. National average 62%
- Care transitionAverage-1%48%. National average 49%
- Communication with nursesBelow average-5%75%. National average 80%
- Responsiveness of staffBelow average-8%53%. National average 61%
- Discharge informationAverage1%87%. National average 86%
- CleanlinessBelow average-4%70%. National average 74%
- Quietness at nightAverage-1%58%. National average 59%
Based on 666 completed surveys (23% response rate)
Physicians At Mercyone Waterloo Medical Center
Showing 1-10 of 353 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
355 practicing physicians across 42 specialties are affiliated with this hospital.
Allergy & Immunology (3)
Anesthesiology (29)
Cardiology (6)
Chiropractor (11)
Critical Care Medicine (8)
Dermatology (1)
Diagnostic Radiology (48)
Emergency Medicine (19)
Endocrinology, Diabetes & Metabolism (4)
Family Medicine (45)
Gastroenterology (3)
Hospital Medicine (3)
Internal Medicine (26)
Neonatology (2)
Nephrology (4)
Neurology (5)
Neuroradiology (7)
Neurosurgery (4)
Nuclear Medicine (2)
Nurse Practitioner (12)
Obstetrics & Gynecology (11)
Oncology (3)
Optometry (7)
Orthopedic Surgery (5)
Otolaryngology-Head & Neck Surgery (4)
Pathology (1)
Pediatrics (4)
Physical Medicine & Rehabilitation (2)
Plastic Surgery (2)
Podiatry (17)
Preventive Medicine (1)
Psychiatry (8)
Psychology (4)
Pulmonology (1)
Radiation Oncology (2)
Sleep Medicine (1)
Sports Medicine (1)
Surgery (17)
Thoracic Surgery (2)
Urology (5)
Vascular & Interventional Radiology (11)
Vascular Surgery (2)
Locations
Ratings and Reviews
Be the first to leave a review
Patient Satisfaction Poll
Would you recommend this hospital to other patients?
Yes (0)No (0)
Did the doctors at this hospital listen to your medical concerns?
Yes (0)No (0)
Did doctors from this hospital follow-up with you after your initial visit?
Yes (0)No (0)
Did the hospital give you clear instructions for recovering at home afterwards?
Yes (0)No (0)
Were the facilities at this hospital kept clean?
Yes (0)No (0)
Frequently Asked Questions
- Where is Mercyone Waterloo Medical Center located?
- Mercyone Waterloo Medical Center is located at 3421 W 9th St, Waterloo, IA, 50702.
- What is Mercyone Waterloo Medical Center's phone number?
- The contact number for Mercyone Waterloo Medical Center is (319) 272-8000.
- Has Mercyone Waterloo Medical Center won any recent awards from WebMD?
- No, Mercyone Waterloo Medical Center has not received any WebMD Choice awards.
- What specialties are available at Mercyone Waterloo Medical Center?
- There are 355 practicing providers across 42 specialties working at Mercyone Waterloo Medical Center. Top specialties include Diagnostic Radiology, Family Medicine, Anesthesiology, Internal Medicine, Emergency Medicine.
- How do I schedule an Initial Appointment at Mercyone Waterloo Medical Center?
- You can call (319) 272-8000 to schedule an appointment at Mercyone Waterloo Medical Center or you can call any of the providers listed under "Physicians At This Hospital".
- Does Mercyone Waterloo Medical Center accept my insurance plan?
- To verify if your insurance is accepted, you can call Mercyone Waterloo Medical Center at (319) 272-8000.
- How can I share my experience after visiting Mercyone Waterloo Medical Center?
- To leave feedback about Mercyone Waterloo Medical Center, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.