Atrium Health Cleveland
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
70% Rated the hospital 9 or 10 overall
66% Would definitely recommend this hospital
Patients rate responsiveness of staff, care transition, and discharge information above the national average. The area for the hospital to improve is cleanliness which trails the national average by 5 points.
Strength
- Responsiveness of staff
Watch Area
- Cleanliness
Rankings for Atrium Health Cleveland
National average- Communication with doctorsBelow average-2%78%. National average 80%
- Communication about medicationsAverage-1%61%. National average 62%
- Care transitionAbove average3%52%. National average 49%
- Communication with nursesAverage-1%79%. National average 80%
- Responsiveness of staffAbove average4%65%. National average 61%
- Discharge informationAbove average3%89%. National average 86%
- CleanlinessBelow average-5%69%. National average 74%
- Quietness at nightBelow average-2%57%. National average 59%
Based on 1,023 completed surveys (15% response rate)
Physicians At Atrium Health Cleveland
Showing 1-10 of 1408 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
1408 practicing physicians across 65 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
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Patient Satisfaction Poll
Would you recommend this hospital to other patients?
Did the doctors at this hospital listen to your medical concerns?
Did doctors from this hospital follow-up with you after your initial visit?
Did the hospital give you clear instructions for recovering at home afterwards?
Were the facilities at this hospital kept clean?
Frequently Asked Questions
- Where is Atrium Health Cleveland located?
- Atrium Health Cleveland is located at 201 E Grover St, Shelby, NC, 28150.
- What is Atrium Health Cleveland's phone number?
- The contact number for Atrium Health Cleveland is (980) 487-3000.
- Has Atrium Health Cleveland won any recent awards from WebMD?
- No, Atrium Health Cleveland has not received any WebMD Choice awards.
- What specialties are available at Atrium Health Cleveland?
- There are 1408 practicing providers across 65 specialties working at Atrium Health Cleveland. Top specialties include Internal Medicine, Pediatrics, Family Medicine, Obstetrics & Gynecology, Emergency Medicine.
- How do I schedule an Initial Appointment at Atrium Health Cleveland?
- You can call (980) 487-3000 to schedule an appointment at Atrium Health Cleveland or you can call any of the providers listed under "Physicians At This Hospital".
- Does Atrium Health Cleveland accept my insurance plan?
- To verify if your insurance is accepted, you can call Atrium Health Cleveland at (980) 487-3000.
- How can I share my experience after visiting Atrium Health Cleveland?
- To leave feedback about Atrium Health Cleveland, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.





