Citizens Medical Center
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
73% Rated the hospital 9 or 10 overall
73% Would definitely recommend this hospital
Patients rate quietness at night, responsiveness of staff, and care transition above the national average. The area for the hospital to improve is discharge information which trails the national average by 3 points.
Strength
Strength- Quietness at night
Watch Area
- Discharge information
Rankings for Citizens Medical Center
National average- Communication with doctorsAverage-1%79%. National average 80%
- Communication about medicationsAverage-1%61%. National average 62%
- Care transitionAbove average2%51%. National average 49%
- Communication with nursesAverage1%81%. National average 80%
- Responsiveness of staffAbove average5%66%. National average 61%
- Discharge informationBelow average-3%83%. National average 86%
- CleanlinessAverage1%75%. National average 74%
- Quietness at nightAbove average8%67%. National average 59%
Based on 964 completed surveys (20% response rate)
Physicians At Citizens Medical Center
Showing 1-10 of 156 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
156 practicing physicians across 37 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
Patient Satisfaction Poll
Would you recommend this hospital to other patients?
Did the doctors at this hospital listen to your medical concerns?
Did doctors from this hospital follow-up with you after your initial visit?
Did the hospital give you clear instructions for recovering at home afterwards?
Were the facilities at this hospital kept clean?
Frequently Asked Questions
- Where is Citizens Medical Center located?
- Citizens Medical Center is located at 2701 Hospital Dr, Victoria, TX, 77901.
- What is Citizens Medical Center's phone number?
- The contact number for Citizens Medical Center is (361) 573-9181.
- Has Citizens Medical Center won any recent awards from WebMD?
- No, Citizens Medical Center has not received any WebMD Choice awards.
- What specialties are available at Citizens Medical Center?
- There are 156 practicing providers across 37 specialties working at Citizens Medical Center. Top specialties include Family Medicine, Internal Medicine, Pediatrics, Emergency Medicine, Nurse Practitioner.
- How do I schedule an Initial Appointment at Citizens Medical Center?
- You can call (361) 573-9181 to schedule an appointment at Citizens Medical Center or you can call any of the providers listed under "Physicians At This Hospital".
- Does Citizens Medical Center accept my insurance plan?
- To verify if your insurance is accepted, you can call Citizens Medical Center at (361) 573-9181.
- How can I share my experience after visiting Citizens Medical Center?
- To leave feedback about Citizens Medical Center, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.