Richmond Va Medical Center
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
69% Rated the hospital 9 or 10 overall
70% Would definitely recommend this hospital
Patients rate discharge information, communication about medications, and communication with doctors above the national average. The area for the hospital to improve is cleanliness which trails the national average by 14 points.
Strength
Strength- Discharge information
Watch Area
- Cleanliness
Rankings for Richmond Va Medical Center
National average- Communication with doctorsAbove average2%82%. National average 80%
- Communication about medicationsAbove average3%65%. National average 62%
- Care transitionNo data available. National average 49%
- Communication with nursesBelow average-3%77%. National average 80%
- Responsiveness of staffNo data available. National average 61%
- Discharge informationAbove average5%91%. National average 86%
- CleanlinessBelow average-14%60%. National average 74%
- Quietness at nightBelow average-11%48%. National average 59%
Based on 532 completed surveys (30% response rate)
Physicians At Richmond Va Medical Center
Showing 1-5 of 5 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
5 practicing physicians across 5 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
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Patient Satisfaction Poll
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Did the doctors at this hospital listen to your medical concerns?
Did doctors from this hospital follow-up with you after your initial visit?
Did the hospital give you clear instructions for recovering at home afterwards?
Were the facilities at this hospital kept clean?
Frequently Asked Questions
- Where is Richmond Va Medical Center located?
- Richmond Va Medical Center is located at 1201 Broad Rock Blvd, Richmond, VA, 23249.
- What is Richmond Va Medical Center's phone number?
- The contact number for Richmond Va Medical Center is (804) 675-5000.
- Has Richmond Va Medical Center won any recent awards from WebMD?
- No, Richmond Va Medical Center has not received any WebMD Choice awards.
- What specialties are available at Richmond Va Medical Center?
- There are 5 practicing providers across 5 specialties working at Richmond Va Medical Center. Top specialties include Anesthesiology, Emergency Medicine, Infectious Disease, Neurology, Otolaryngology-Head & Neck Surgery.
- How do I schedule an Initial Appointment at Richmond Va Medical Center?
- You can call (804) 675-5000 to schedule an appointment at Richmond Va Medical Center or you can call any of the providers listed under "Physicians At This Hospital".
- Does Richmond Va Medical Center accept my insurance plan?
- To verify if your insurance is accepted, you can call Richmond Va Medical Center at (804) 675-5000.
- How can I share my experience after visiting Richmond Va Medical Center?
- To leave feedback about Richmond Va Medical Center, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.