Catawba Valley Medical Center
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
74% Rated the hospital 9 or 10 overall
74% Would definitely recommend this hospital
Patients rate care transition, responsiveness of staff, and discharge information above the national average. The area for the hospital to improve is cleanliness which trails the national average by 5 points.
Strength
Strength- Care transition
Watch Area
- Cleanliness
Rankings for Catawba Valley Medical Center
National average- Communication with doctorsAverage0%80%. National average 80%
- Communication about medicationsAverage0%62%. National average 62%
- Care transitionAbove average3%52%. National average 49%
- Communication with nursesAverage1%81%. National average 80%
- Responsiveness of staffAbove average2%63%. National average 61%
- Discharge informationAbove average2%88%. National average 86%
- CleanlinessBelow average-5%69%. National average 74%
- Quietness at nightAverage-1%58%. National average 59%
Based on 575 completed surveys (18% response rate)
Physicians At Catawba Valley Medical Center
Showing 1-10 of 365 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
365 practicing physicians across 49 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
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Patient Satisfaction Poll
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Did the hospital give you clear instructions for recovering at home afterwards?
Were the facilities at this hospital kept clean?
Frequently Asked Questions
- Where is Catawba Valley Medical Center located?
- Catawba Valley Medical Center is located at 810 Fairgrove Church Rd, Hickory, NC, 28602.
- What is Catawba Valley Medical Center's phone number?
- The contact number for Catawba Valley Medical Center is (828) 326-3000.
- Has Catawba Valley Medical Center won any recent awards from WebMD?
- No, Catawba Valley Medical Center has not received any WebMD Choice awards.
- What specialties are available at Catawba Valley Medical Center?
- There are 365 practicing providers across 49 specialties working at Catawba Valley Medical Center. Top specialties include Family Medicine, Internal Medicine, Nurse Practitioner, Cardiology, Emergency Medicine.
- How do I schedule an Initial Appointment at Catawba Valley Medical Center?
- You can call (828) 326-3000 to schedule an appointment at Catawba Valley Medical Center or you can call any of the providers listed under "Physicians At This Hospital".
- Does Catawba Valley Medical Center accept my insurance plan?
- To verify if your insurance is accepted, you can call Catawba Valley Medical Center at (828) 326-3000.
- How can I share my experience after visiting Catawba Valley Medical Center?
- To leave feedback about Catawba Valley Medical Center, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.