Bon Secours Richmond Community Hospital
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
73% Rated the hospital 9 or 10 overall
63% Would definitely recommend this hospital
Patients rate quietness at night, communication with nurses, and communication with doctors above the national average. The area for the hospital to improve is cleanliness which trails the national average by 2 points.
Strength
Strength- Quietness at night
Watch Area
- Cleanliness
Rankings for Bon Secours Richmond Community Hospital
National average- Communication with doctorsAbove average6%86%. National average 80%
- Communication about medicationsAbove average6%68%. National average 62%
- Care transitionNo data available. National average 49%
- Communication with nursesAbove average8%88%. National average 80%
- Responsiveness of staffNo data available. National average 61%
- Discharge informationAbove average2%88%. National average 86%
- CleanlinessBelow average-2%72%. National average 74%
- Quietness at nightAbove average11%70%. National average 59%
Based on 60 completed surveys (9% response rate)
Physicians At Bon Secours Richmond Community Hospital
Showing 21-30 of 190 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
190 practicing physicians across 39 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
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Patient Satisfaction Poll
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Did the hospital give you clear instructions for recovering at home afterwards?
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Frequently Asked Questions
- Where is Bon Secours Richmond Community Hospital located?
- Bon Secours Richmond Community Hospital is located at 1500 N 28th St, Richmond, VA, 23223.
- What is Bon Secours Richmond Community Hospital's phone number?
- The contact number for Bon Secours Richmond Community Hospital is (804) 225-1700.
- Has Bon Secours Richmond Community Hospital won any recent awards from WebMD?
- No, Bon Secours Richmond Community Hospital has not received any WebMD Choice awards.
- What specialties are available at Bon Secours Richmond Community Hospital?
- There are 190 practicing providers across 39 specialties working at Bon Secours Richmond Community Hospital. Top specialties include Diagnostic Radiology, Internal Medicine, Family Medicine, Nurse Practitioner, Vascular & Interventional Radiology.
- How do I schedule an Initial Appointment at Bon Secours Richmond Community Hospital?
- You can call (804) 225-1700 to schedule an appointment at Bon Secours Richmond Community Hospital or you can call any of the providers listed under "Physicians At This Hospital".
- Does Bon Secours Richmond Community Hospital accept my insurance plan?
- To verify if your insurance is accepted, you can call Bon Secours Richmond Community Hospital at (804) 225-1700.
- How can I share my experience after visiting Bon Secours Richmond Community Hospital?
- To leave feedback about Bon Secours Richmond Community Hospital, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.