Bon Secours Community Hospital
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
64% Rated the hospital 9 or 10 overall
56% Would definitely recommend this hospital
Patients rate responsiveness of staff and cleanliness above the national average. The area for the hospital to improve is communication with doctors which trails the national average by 13 points.
Strength
Strength- Responsiveness of staff
Watch Area
- Communication with doctors
Rankings for Bon Secours Community Hospital
National average- Communication with doctorsBelow average-13%67%. National average 80%
- Communication about medicationsAverage0%62%. National average 62%
- Care transitionBelow average-8%41%. National average 49%
- Communication with nursesAverage1%81%. National average 80%
- Responsiveness of staffAbove average12%73%. National average 61%
- Discharge informationBelow average-7%79%. National average 86%
- CleanlinessAbove average5%79%. National average 74%
- Quietness at nightBelow average-6%53%. National average 59%
Based on 227 completed surveys (19% response rate)
Physicians At Bon Secours Community Hospital
Showing 1-10 of 164 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
164 practicing physicians across 38 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
Patient Satisfaction Poll
Would you recommend this hospital to other patients?
Did the doctors at this hospital listen to your medical concerns?
Did doctors from this hospital follow-up with you after your initial visit?
Did the hospital give you clear instructions for recovering at home afterwards?
Were the facilities at this hospital kept clean?
Frequently Asked Questions
- Where is Bon Secours Community Hospital located?
- Bon Secours Community Hospital is located at 160 E Main St, Port Jervis, NY, 12771.
- What is Bon Secours Community Hospital's phone number?
- The contact number for Bon Secours Community Hospital is (845) 858-7000.
- Has Bon Secours Community Hospital won any recent awards from WebMD?
- No, Bon Secours Community Hospital has not received any WebMD Choice awards.
- What do patient reviews say about Bon Secours Community Hospital?
- Patients gave Bon Secours Community Hospital an average rating of 5 stars, with 100 percent of users giving the facility a favorable rating.
- What specialties are available at Bon Secours Community Hospital?
- There are 164 practicing providers across 38 specialties working at Bon Secours Community Hospital. Top specialties include Internal Medicine, Diagnostic Radiology, Family Medicine, Anesthesiology, Nurse Practitioner.
- How do I schedule an Initial Appointment at Bon Secours Community Hospital?
- You can call (845) 858-7000 to schedule an appointment at Bon Secours Community Hospital or you can call any of the providers listed under "Physicians At This Hospital".
- Does Bon Secours Community Hospital accept my insurance plan?
- To verify if your insurance is accepted, you can call Bon Secours Community Hospital at (845) 858-7000.
- How can I share my experience after visiting Bon Secours Community Hospital?
- To leave feedback about Bon Secours Community Hospital, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.