Baystate Wing Hospital
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
64% Rated the hospital 9 or 10 overall
65% Would definitely recommend this hospital
Patients rate this hospital in line with national averages across most measures.
Watch Area
Watch Area- Quietness at night
Rankings for Baystate Wing Hospital
National average- Communication with doctorsBelow average-3%77%. National average 80%
- Communication about medicationsBelow average-5%57%. National average 62%
- Care transitionAverage-1%48%. National average 49%
- Communication with nursesBelow average-3%77%. National average 80%
- Responsiveness of staffAverage0%61%. National average 61%
- Discharge informationBelow average-2%84%. National average 86%
- CleanlinessBelow average-6%68%. National average 74%
- Quietness at nightBelow average-18%41%. National average 59%
Based on 640 completed surveys (25% response rate)
Physicians At Baystate Wing Hospital
Showing 1-10 of 88 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
88 practicing physicians across 26 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
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Patient Satisfaction Poll
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Frequently Asked Questions
- Where is Baystate Wing Hospital located?
- Baystate Wing Hospital is located at 40 Wright St, Palmer, MA, 01069.
- What is Baystate Wing Hospital's phone number?
- The contact number for Baystate Wing Hospital is (413) 283-7651.
- Has Baystate Wing Hospital won any recent awards from WebMD?
- No, Baystate Wing Hospital has not received any WebMD Choice awards.
- What specialties are available at Baystate Wing Hospital?
- There are 88 practicing providers across 26 specialties working at Baystate Wing Hospital. Top specialties include Emergency Medicine, Internal Medicine, Diagnostic Radiology, Nephrology, Anesthesiology.
- How do I schedule an Initial Appointment at Baystate Wing Hospital?
- You can call (413) 283-7651 to schedule an appointment at Baystate Wing Hospital or you can call any of the providers listed under "Physicians At This Hospital".
- Does Baystate Wing Hospital accept my insurance plan?
- To verify if your insurance is accepted, you can call Baystate Wing Hospital at (413) 283-7651.
- How can I share my experience after visiting Baystate Wing Hospital?
- To leave feedback about Baystate Wing Hospital, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.