Baystate Medical Center
Springfield, MA759 Chestnut St Springfield, MA 01199
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
59% Rated the hospital 9 or 10 overall
62% Would definitely recommend this hospital
Patients rate this hospital in line with national averages across most measures.
Watch Area
Watch Area- Quietness at night
Rankings for Baystate Medical Center
National average- Communication with doctorsBelow average-5%75%. National average 80%
- Communication about medicationsBelow average-9%53%. National average 62%
- Care transitionBelow average-5%44%. National average 49%
- Communication with nursesBelow average-6%74%. National average 80%
- Responsiveness of staffBelow average-13%48%. National average 61%
- Discharge informationBelow average-2%84%. National average 86%
- CleanlinessBelow average-9%65%. National average 74%
- Quietness at nightBelow average-19%40%. National average 59%
Based on 2,106 completed surveys (20% response rate)
Physicians At Baystate Medical Center
Showing 81-90 of 987 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
990 practicing physicians across 60 specialties are affiliated with this hospital.
Addiction Medicine (1)
Adolescent Medicine (4)
Allergy & Immunology (3)
Anesthesiology (75)
Cardiology (23)
Cardiovascular Surgery (1)
Colorectal Surgery (2)
Critical Care Medicine (25)
Cytopathology (1)
Dentistry (3)
Dermatology (1)
Dermatopathology (2)
Diagnostic Radiology (50)
Emergency Medicine (89)
Endocrinology, Diabetes & Metabolism (12)
Family Medicine (31)
Gastroenterology (16)
Geriatric Medicine (5)
Hand Surgery (1)
Hematology (2)
Hospice & Palliative Medicine (1)
Hospital Medicine (13)
Infectious Disease (5)
Internal Medicine (220)
Interventional Cardiology (2)
Neonatology (3)
Nephrology (20)
Neurology (8)
Neuroradiology (4)
Neurosurgery (1)
Nuclear Medicine (2)
Nurse Practitioner (1)
Obstetrics & Gynecology (52)
Oncology (8)
Ophthalmology (5)
Oral & Maxillofacial Surgery (5)
Orthopedic Surgery (22)
Orthopedic Trauma (1)
Otolaryngology-Head & Neck Surgery (8)
Pain Medicine (5)
Pathology (20)
Pediatrics (91)
Phlebology (1)
Physical Medicine & Rehabilitation (2)
Plastic Surgery (5)
Podiatry (1)
Psychiatry (32)
Psychology (1)
Public Health & General Preventive Medicine (3)
Pulmonology (4)
Radiation Oncology (1)
Reproductive Endocrinology (2)
Rheumatology (4)
Sports Medicine (2)
Surgery (52)
Thoracic Surgery (3)
Transplant Surgery (2)
Urology (11)
Vascular & Interventional Radiology (12)
Vascular Surgery (5)
Locations
Ratings and Reviews
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Patient Satisfaction Poll
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Frequently Asked Questions
- Where is Baystate Medical Center located?
- Baystate Medical Center is located at 759 Chestnut St, Springfield, MA, 01199.
- What is Baystate Medical Center's phone number?
- The contact number for Baystate Medical Center is (413) 794-0000.
- Has Baystate Medical Center won any recent awards from WebMD?
- No, Baystate Medical Center has not received any WebMD Choice awards.
- What specialties are available at Baystate Medical Center?
- There are 990 practicing providers across 60 specialties working at Baystate Medical Center. Top specialties include Internal Medicine, Pediatrics, Emergency Medicine, Anesthesiology, Obstetrics & Gynecology.
- How do I schedule an Initial Appointment at Baystate Medical Center?
- You can call (413) 794-0000 to schedule an appointment at Baystate Medical Center or you can call any of the providers listed under "Physicians At This Hospital".
- Does Baystate Medical Center accept my insurance plan?
- To verify if your insurance is accepted, you can call Baystate Medical Center at (413) 794-0000.
- How can I share my experience after visiting Baystate Medical Center?
- To leave feedback about Baystate Medical Center, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.