Baylor Scott And White Medical Center Lake Pointe
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
72% Rated the hospital 9 or 10 overall
69% Would definitely recommend this hospital
Patients rate quietness at night above the national average. The area for the hospital to improve is communication with nurses which trails the national average by 4 points.
Strength
- Quietness at night
Watch Area
- Communication with nurses
Rankings for Baylor Scott And White Medical Center Lake Pointe
National average- Communication with doctorsBelow average-3%77%. National average 80%
- Communication about medicationsBelow average-2%60%. National average 62%
- Care transitionAverage1%50%. National average 49%
- Communication with nursesBelow average-4%76%. National average 80%
- Responsiveness of staffAverage1%62%. National average 61%
- Discharge informationAverage0%86%. National average 86%
- CleanlinessBelow average-2%72%. National average 74%
- Quietness at nightAbove average4%63%. National average 59%
Based on 688 completed surveys (14% response rate)
Physicians At Baylor Scott And White Medical Center Lake Pointe
Showing 51-60 of 192 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
192 practicing physicians across 36 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
Be the first to leave a review
Patient Satisfaction Poll
Would you recommend this hospital to other patients?
Did the doctors at this hospital listen to your medical concerns?
Did doctors from this hospital follow-up with you after your initial visit?
Did the hospital give you clear instructions for recovering at home afterwards?
Were the facilities at this hospital kept clean?
Frequently Asked Questions
- Where is Baylor Scott And White Medical Center Lake Pointe located?
- Baylor Scott And White Medical Center Lake Pointe is located at 6800 Scenic Dr, Rowlett, TX, 75088.
- What is Baylor Scott And White Medical Center Lake Pointe's phone number?
- The contact number for Baylor Scott And White Medical Center Lake Pointe is (972) 520-8000.
- Has Baylor Scott And White Medical Center Lake Pointe won any recent awards from WebMD?
- No, Baylor Scott And White Medical Center Lake Pointe has not received any WebMD Choice awards.
- What specialties are available at Baylor Scott And White Medical Center Lake Pointe?
- There are 192 practicing providers across 36 specialties working at Baylor Scott And White Medical Center Lake Pointe. Top specialties include Emergency Medicine, Family Medicine, Obstetrics & Gynecology, Diagnostic Radiology, Anesthesiology.
- How do I schedule an Initial Appointment at Baylor Scott And White Medical Center Lake Pointe?
- You can call (972) 520-8000 to schedule an appointment at Baylor Scott And White Medical Center Lake Pointe or you can call any of the providers listed under "Physicians At This Hospital".
- Does Baylor Scott And White Medical Center Lake Pointe accept my insurance plan?
- To verify if your insurance is accepted, you can call Baylor Scott And White Medical Center Lake Pointe at (972) 520-8000.
- How can I share my experience after visiting Baylor Scott And White Medical Center Lake Pointe?
- To leave feedback about Baylor Scott And White Medical Center Lake Pointe, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.



